Luxury Client Advisor — Christmas Casual (Collins St)

Burberry Pacific Pty Ltd; Melbourne; On-site; AUD 39,000 - 50,000; Part time

Job summary

Burberry on Collins Street seeks a Client Advisor for Christmas Casual to build relationships with new and existing clients, delivering a personalised, elevated experience that drives commercial success. You will report to store management and inspire clients with passion for brand, fashion and luxury products, showcasing expert styling and selling skills.

As a client engagement expert you will demonstrate high knowledge in product, styling and service, supporting daily store operations and

Qualifications

• Demonstrated ability to meet and exceed store sales KPI
• Experience building client relationships and loyalty
• Strong product knowledge across fashion and styling
• Team oriented with a collaborative approach
• Excellent communication and presentation with clients and colleagues

Responsibilities

• Meet and exceed individual and store sales KPIs
• Inspire clients through storytelling and brand passion
• Provide luxury service with product and styling expertise
• Follow the client journey to deliver an elevated experience
• Follow up on after-sales service and relationship management
• Maintain high luxury standards in front and back of house
• Support inventory management and stockroom maintenance when required
• Adhere to Burberry policies and visual guidelines
• Foster teamwork and a positive work climate
• Build meaningful relationships with clients and work by appointment

Skills

Sales targets

Clienteling

Product knowledge

Teamwork

Communication

Fluent English

Job description

Burberry on Collins Street seeks a Client Advisor for Christmas Casual to build relationships with new and existing clients, delivering a personalised, elevated experience that drives commercial success. You will report to store management and inspire clients with passion for brand, fashion and luxury products, showcasing expert styling and selling skills.

As a client engagement expert you will demonstrate high knowledge in product, styling and service, supporting daily store operations and