Luxury Boutique Leader: Drive Sales & Client Experience

Browns Jewellers; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Browns Jewellers is seeking an experienced Store Manager to lead a luxury boutique in NSW. You will guide a team, drive sales, and ensure a world-class client experience aligned with the brand.

Responsibilities include operations oversight, training, visual merchandising, and building lasting client relationships while upholding the brand's standards and presenting the boutique with sophistication.

Qualifications

• Leadership experience: 5+ years managing a team of 5+ in retail jewellery.
• Strong business acumen, analytical skills and strategic mindset.
• Sales driven with proven ability to exceed targets in luxury jewellery.
• Client-centric approach with exceptional interpersonal skills.
• Impeccable grooming and presentation to uphold luxury brand standards.
• Fluent in English (written and spoken).
• Availability to work retail hours, including weekends and public holidays.
• Cultural fit: motivated to build highly effective teams and passionate about fine jewellery.

Responsibilities

• Lead retail team to achieve sales targets in a luxury jewellery environment.
• Oversee boutique operations, compliance, reporting and training.
• Deliver a world-class, personalised client experience.
• Drive sales and KPIs by leading from the front.
• Build and nurture lasting client relationships.
• Uphold brand excellence through professional presentation.
• Ensure boutique presentation and in-store journey quality.

Skills

Leadership

Business acumen

Sales driven

Client focus

Brand presentation

English fluency

Retail hours

Luxury jewellery

Job description

Browns Jewellers is seeking an experienced Store Manager to lead a luxury boutique in NSW. You will guide a team, drive sales, and ensure a world-class client experience aligned with the brand.

Responsibilities include operations oversight, training, visual merchandising, and building lasting client relationships while upholding the brand's standards and presenting the boutique with sophistication.