Luxury Bell Desk Attendant — Luggage & Guest Concierge

Hyatt Hotels Corporation; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Shift meals

Spa and F&B discounts

Hyatt accommodation after 3 months

Learning and development programs

Employee assistance program

Diversity and inclusion

Job summary

Hyatt Hotels Corporation in Sydney is seeking a friendly bell desk/portering professional to assist arriving and departing guests with luggage, escort guests to rooms, and ensure smooth transportation and storage of bags. You will also help guests navigate the hotel and its services, contributing to a luxurious guest experience.

Strong knowledge of Sydney, a valid driver’s license, and experience in a five-star hotel are preferred.

Qualifications

• Thorough knowledge of Sydney and surrounding areas.
• Friendly and outgoing personality suitable for guest services.
• Valid Driver’s License, manual drive preferred.
• Previous experience in a five-star hotel is desirable.

Responsibilities

• Verifies arrival and departure details and arranges luggage handling and transportation for guests.
• Directs guests to hotel facilities and escorts them to rooms, explaining amenities.
• Transports luggage to and from rooms and manages luggage storage and security.
• Directs traffic in hotel driveways and stays informed about hotel services and promotions.

Skills

Friendly and outgoing personality

Education

Five-star hotel experience preferred

Tools

Valid Driver's License (manual preferred)

Job description

Hyatt Hotels Corporation in Sydney is seeking a friendly bell desk/portering professional to assist arriving and departing guests with luggage, escort guests to rooms, and ensure smooth transportation and storage of bags. You will also help guests navigate the hotel and its services, contributing to a luxurious guest experience.

Strong knowledge of Sydney, a valid driver’s license, and experience in a five-star hotel are preferred.