Lux Guest Porter & Valet — Part-Time

Crystalbrook Sam; Adelaide; On-site; AUD 20,000 - 32,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook

AU$99 room rates + friends & family

Enhanced parental leave

Sustainability initiatives

Internal mobility program

Online learning & career development

Collaborative culture & recognition

Job summary

Crystalbrook Sam in Adelaide is seeking a personable Porter to join our opening team on a part-time basis. You will welcome guests, assist with arrivals and departures, handle luggage, and help deliver a refined guest experience that reflects Crystalbrook’s luxury standards.

You will drive both manual and automatic vehicles, share local recommendations, and collaborate with Front Office to ensure seamless service. Weekend and public holiday flexibility is expected as part of a rotating roster.

Qualifications

• Excellent interpersonal and communication skills.
• Genuine passion for creating exceptional guest experiences.
• Ability to engage with guests from diverse cultures.
• Professional presentation and positive attitude.
• Ability to stay organised in a busy hotel environment.

Responsibilities

• Create memorable first impressions, welcoming guests with warmth and confidence.
• Assist with guest arrivals/departures, luggage handling and vehicle movements.
• Safely park, retrieve and manoeuvre guest vehicles (manual/automatic).
• Share local knowledge and local experiences with guests.
• Collaborate across the hotel to deliver a polished Crystalbrook guest experience.

Skills

Interpersonal skills

Guest-focused

Communication

Customer service

Organised

Flexible

Job description

Crystalbrook Sam in Adelaide is seeking a personable Porter to join our opening team on a part-time basis. You will welcome guests, assist with arrivals and departures, handle luggage, and help deliver a refined guest experience that reflects Crystalbrook’s luxury standards.

You will drive both manual and automatic vehicles, share local recommendations, and collaborate with Front Office to ensure seamless service. Weekend and public holiday flexibility is expected as part of a rotating roster.