Loss Prevention Officer (Covert) - Western Suburbs Victoria

Vicpro Security Pty Ltd; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Ongoing training and professional dev.

Career advancement opportunities

Comprehensive health and wellness

Award rates with entitlements

Job summary

Vicpro Security Pty Ltd, a leading security services provider, is seeking experienced Loss Prevention Officers (Covert Operatives) for part-time roles in Melbourne, VIC. The role involves detecting and investigating shoplifting, theft and fraud, monitoring activity and working with store management and police to protect assets and ensure safe shopping experiences.

Key duties include detecting and apprehending offenders, collaborating with clients and police, supporting client teams and other

Qualifications

• Current Victorian Security License.
• First Aid Certificate.
• Proven experience in Loss Prevention / Retail.
• Excellent Situational Awareness and Observation skills.
• Ability to identify patterns and potential theft behavior.
• Excellent grooming and self-presentation.
• Evening & Weekend availability.
• Strong incident report writing skills.
• Ability to time manage and work autonomously in a high paced team.
• High attention to detail.

Responsibilities

• Detection and apprehension of offenders.
• Collaborate with clients and police.
• Support client teams and other security services.
• Deterrent of theft and report missing assets.
• Respond to emergency situations.
• Identify risks and provide mitigation feedback.
• Autonomous and team-based work capabilities.
• Produce accurate reports.

Skills

Situational awareness

Observation skills

Conflict resolution

Incident report writing

Time management

Attention to detail

Autonomy

Team collaboration

Education

First Aid Certificate

Victorian Security License

Job description

Vicpro Security Pty Ltd, a leading security services provider is currently seeking experienced Loss Prevention Officers (Covert Operatives) to support our valued clients. Positions are available in Part-Time capacity.

The Loss Prevention Officer is responsible for detecting and investigating incidents of shoplifting, theft, and fraud within retail environments. The role involves monitoring customer and staff activity, identifying suspicious behaviour, and working closely with store management and law enforcement to protect company assets and ensure a safe shopping experience.

What you'll be doing

• Detection and Apprehension of offenders
• Working in collaboration with Clients and Police
• Support Client team members and other security services at all times.
• Be a Deterrent of theft and report missing assets.
• Respond to emergency situations.
• Identify risks and provide mitigation feedback
• The ability and confidence to work both autonomously and in a team environment.
• Frequently produce accurate reports

What we're looking for

• Current Victorian Security License
• First Aid Certificate
• Proven experience in the Loss Prevention and/or Retail industry.
• Excellent Situational Awareness and Observation skills.
• Ability to identify Patterns and Potential behaviors leading to theft.
• Excellent level of self presentation and grooming standards.
• A Positive and Proactive Approach to the day to day situations.
• Demonstrated experience in conflict resolution.
• Evening & Weekend availability.
• Strong written communication skills, including incident report writing.
• Ability to time manage and work autonomously in high paced team environment.
• High Attention to detail.

Location

These positions are available in Western suburbs of Victoria.

What we offer

In addition to a competitive salary, we offer a range of benefits, including:

• Ongoing training and professional development opportunities
• Opportunities for career advancement within the company
• Comprehensive health and wellness programs
• Award rates with entitlements and allowances

About us

Vicpro Security Pty Ltd is a leading provider of security services in Australia, with a strong focus on delivering tailored solutions to meet the unique needs of our clients. Our team of experienced and dedicated professionals takes pride in maintaining the highest standards of safety and security, ensuring the protection of our clients' people, property, and assets.