Security Officer- Retail Loss Prevention

Constant Security Services Pty Ltd; Townsville City; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Staff discounts

Employee rewards program

Job summary

Constant Security Services Pty Ltd is seeking experienced Retail Security Officers for Townsville on a Part-Time and Casual basis. You will maintain a safe environment for customers, staff, and assets while delivering high-quality customer service.

The role requires CCTV expertise, First Aid, and a valid QLD Security Licence, with evening and weekend availability. CONSTANT emphasises training, rewards, and an equal opportunity workplace.

Qualifications

• Retail security or loss prevention experience required.
• Strong knowledge of CCTV systems and how to report incidents.
• Valid QLD Security Licence essential.
• Current First Aid certification required.
• Excellent communication and observation skills.
• Ability to work evenings and weekends.

Responsibilities

• Monitor CCTV systems and identify suspicious behaviour.
• Conduct regular foot patrols and store checks.
• Prevent theft and minimise stock loss.
• Respond to incidents and emergencies calmly.
• Complete detailed incident reports and maintain records.
• Liaise with store management and law enforcement as needed.
• Provide a visible security presence to deter anti-social behaviour.
• Assist customers and staff professionally.

Skills

Communication skills

Observation skills

Flexibility

Retail security experience

Education

First Aid certification

QLD Security Licence

Tools

CCTV systems

Reporting procedures

Job description

CONSTANT is currently seeking experienced Retail Security Officers to join our team in Townsville on a Part-Time and Casual basis.

This role is ideal for professionals with a strong background in retail security or loss prevention who are confident working in fast-paced retail environments. You will be responsible for maintaining a safe and secure environment for customers, staff, and assets, while delivering a high level of customer service.

Key responsibilities include:

• Monitoring CCTV systems and identifying suspicious behaviour

• Conducting regular foot patrols and store checks

• Preventing theft and minimising stock loss

• Responding to incidents and emergencies in a calm and professional manner

• Completing detailed incident reports and maintaining accurate records

• Liaising with store management and law enforcement where required

• Providing a visible security presence to deter anti-social behaviour

• Assisting customers and staff while maintaining a professional and approachable demeanor

To be successful in this role, you will have:

• Previous experience in retail security or loss prevention

• Strong knowledge of CCTV systems and reporting procedures

• A valid QLD Security Licence

• Current First Aid certification

• Excellent communication and observation skills

• Flexibility to work evenings and weekends

Availability Requirements & Roster:

• Thursday 15:00 - 21:00

• Friday 11:45 - 17:45

• Saturday 10:15 - 16:15

• Sunday 10:15 - 16:15

Why join CONSTANT?

At CONSTANT, we value our people and are committed to supporting your growth and development. We offer comprehensive training and induction programs, along with access to our employee rewards program, which includes staff discounts and a range of additional benefits.

Constant Security is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all team members are respected and supported.

All applications will be treated with strict confidentiality.

Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:
ACT 1702525: SA 286519: WA SA57652: TAS 21785