Retail Loss Prevention Officer (Covert) - Growth & Training

New Security Solutions; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

New Security Solutions is seeking a motivated Security Officer for retail settings in Sydney and surrounds. The role focuses on covert loss prevention and delivering excellent customer service while protecting people and property.

You will work as part of a dynamic team, engage with store staff and police when needed, and participate in ongoing training and development to support big brand retailers across Australia.

Qualifications

• Customer service experience is required.
• Friendly and team-oriented.
• Self-motivated and energetic.
• Must hold a current security licence.
• Own transportation and a valid driver's licence.
• Current first aid certification.
• Strong communication and observational skills.
• Professional operator.
• Energetic and proactive.

Responsibilities

• Provide retail security services.
• Collaborate with team.
• Communicate with clients and report findings.
• Support training and development.
• Work with police and special operations when required.
• Maintain integrity and ethical conduct.
• Share intelligence and observations.
• Ensure safety of personnel and assets.
• Participate in ongoing training and development.
• Gain exposure to big brands.
• Understand leave and award entitlements.
• Operate independently within a team environment.

Skills

Customer service

Friendly

Team player

Self motivated

Security licence

Own transport

Driver's licence

First aid

Professional operator

Communication skills

Observational skills

Energetic

Job description

New Security Solutions is seeking a motivated Security Officer for retail settings in Sydney and surrounds. The role focuses on covert loss prevention and delivering excellent customer service while protecting people and property.

You will work as part of a dynamic team, engage with store staff and police when needed, and participate in ongoing training and development to support big brand retailers across Australia.