Retail Security Officer | Casual, Customer-Focused Patrols

Millennium Hi-Tech Group; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Generous employee discounts

Supportive leadership team

Wellness discounts

Pilates, Meal Kits and more

Succession planning opportunities

Recognition and rewards program

Community fund donations

Job summary

Myer seeks a Loss Prevention Officer to join our Melbourne - South team. You will help reduce shrinkage by detecting theft, maintaining security presence, and supporting the Selling & Service Team in delivering service excellence.

Responsibilities include monitoring store security systems, performing Loss Prevention and Compliance checks, reporting trends, and liaising with police and centre security. A current Security Licence and First-aid Certificate are required.

Qualifications

• Hold a current Security Licence and First-aid Certificate.
• Experience relative to loss prevention, security and customer service advantageous.
• Certificate II in Security Operations.
• Understanding and application of policies and procedures.
• Experience with computer applications.
• Numeracy skills with understanding of financials.
• Understanding of Police procedures.

Responsibilities

• Support the achievement of the store’s shrinkage financial imperatives and strategic objectives.
• Advocate and action national shrinkage reduction tactics.
• Educate retail team members on Loss prevention strategy, focuses, actions, results and processes.
• Ensure building and team security including CCTV and other related activities.
• Maintenance of Loss Prevention administration and reporting.
• Conduct Loss Prevention and Compliance checks.
• Identify and communicate shrinkage trends and issues.
• Liaise with local police and centre security.
• Investigate loss prevention risks and incidents and assist police activity as needed.
• Policy compliant apprehension of offenders.

Skills

Loss prevention experience

Customer service

Numeracy skills

Understanding of policies andProcedurE

Education

Certificate II in Security Operations

Tools

Computer applications

Job description

Loss Prevention Officer

We are currently seeking a Loss Prevention Officer, to work within Myer Southland. The successful candidates will be responsible for reducing shrinkage by detecting and deterring theft, ensuring efficient and compliant loss prevention activities and supporting the Selling & Service Team Members in delivering service excellence.

• Full-time Permanent position offering stability but providing work-life balance with a Business hours - 2 week ongoing roster
• Generous discounts on big brands!
• Ongoing development, coaching and training to progress into a Loss Prevention Covert Officer!

About the Role:

• Support the achievement of the store’s shrinkage financial imperatives and strategic objectives
• Advocate and action national shrinkage reduction tactics
• Educate retail team members on Loss prevention strategy, focuses, actions, results and processes
• Ensure building and team security including providing a visible Loss Prevention presence and utilisation of store technology (CCTV, merchandise protection, source tagging, etc.) and other related activities
• Maintenance of Loss Prevention administration and reporting
• Conducting Loss Prevention and Compliance checks
• Identification and communication of shrinkage trends and issues
• Liaise and maintain professional relationships with local police and centre security
• Investigation of loss prevention risks and incident, including attending Court a witness where needed and generally supporting police activity relevant to criminal incidents
• Policy compliant Apprehension of offenders.

About You:

• Hold a current Security License and First-aid Certificate
• Experience relative to loss prevention, security and customer service advantageous
• Certificate II in Security Operations
• Understanding and application of policies and procedures
• Experience with computer applications
• Numeracy skills with understanding of financials
• Understanding of Police procedures

To be considered for this position you will need to be available to work across our key store trading hours, including every second weekend.

Benefits to you:

• Generous Team Member discounts on all Myer products, both instore and online.
• A supportive leadership team
• Corporate Wellness discounts with WHEREFIT & Medibank giving you discounted memberships for Gyms
• Pilates, Meal Kits and more
• Succession planning that is taken seriously - just ask some of our senior leaders who started as Christmas Casuals!We pride ourselves on our career success stories which stem from great culture and ongoing development.
• Recognition and rewards program
• We give back!Our Myer Community Fund raises and donates approximately 1.5 million dollars each year to support the work of our charity 60+ partners.

About Us:

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Job no:
Work type: Permanent / Full time
Location: Melbourne - South

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Applications close: 15 Nov 2026 AUS Eastern Daylight Time