Retail Security Officer

Myer Pty Ltd; Maroochydore; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Generous discounts on Myer products

Corporate Wellness discounts

Career progression opportunities

Job summary

Myer Pty Ltd is seeking a Loss Prevention Officer for their Maroochydore store. The role focuses on reducing shrinkage through proactive theft deterrence and supporting team service excellence.

Applicants must possess a current Security License and First-aid Certificate, with strong customer service skills and proficiency in security operations. Ongoing development and generous employee discounts are part of the offer.

Qualifications

• Current Security License and First-aid Certificate are essential.
• Experience in loss prevention and security advantageous.
• Understanding and application of policies and procedures.

Responsibilities

• Reduce shrinkage by detecting and deterring theft.
• Educate team members on loss prevention strategies.
• Maintain team security by being visibly present.

Skills

Security License

Customer Service

Numeracy Skills

Education

Certificate II in Security Operations

Job description

We are currently seeking a Loss Prevention Officer to join the team at our Maroochydore store. The successful candidate will be responsible for reducing shrinkage by detecting and deterring theft, ensuring efficient and compliant loss prevention activities and supporting the Selling & Service Team Members in delivering service excellence.

• Full-time Permanent position offering stability while also providing work-life balance with Business hours - 2 week ongoing roster
• Generous discounts on big brands!
• Ongoing development, coaching and training to progress into a Loss Prevention Covert Officer!

About the Role:

• Support the achievement of the store’s shrinkage financial imperatives and strategic objectives
• Advocate and action national shrinkage reduction tactics
• Educate retail team members on Loss prevention strategy, focuses, actions, results and processes
• Ensure highest standards of building and team security by maintaining a visible Loss Prevention presence
• Position requires regular patrols and active floor engagement which includes standing and walking throughout the store or departments
• Utilise store technologies including CCTV, merchandise protection and source tagging in an effective and compliant manner, while supporting and executing all associated loss prevention and security initiatives
• Maintenance of Loss Prevention administration and reporting
• Conducting Loss Prevention and Compliance checks
• Identification and communication of shrinkage trends and issues
• Liaise and maintain professional relationships with local police and centre security
• Investigation of loss prevention risks and incident, including attending Court a witness where needed and generally supporting police activity relevant to criminal incidents
• Policy compliant Apprehension of offenders.

About You:

• Hold a current Security License and First-aid Certificate
• Experience relative to loss prevention, security and customer service advantageous
• Certificate II in Security Operations
• Understanding and application of policies and procedures
• Experience with computer applications
• Numeracy skills with understanding of financials
• Understanding of Police procedures

To be considered for this position you will need to be available to work across our key store trading hours, including every second weekend.

Benefits to you:

• Generous Team Member discounts on all Myer products, both instore and online.
• A supportive leadership team
• Corporate Wellness discounts with WHEREFIT & Medibank giving you discounted memberships for Gyms, Pilates, Meal Kits and more
• Succession planning that is taken seriously - just ask some of our senior leaders who started as Christmas Casuals! We pride ourselves on our career success stories which stem from great culture and ongoing development.
• Recognition and rewards program
• We give back! Our Myer Community Fund raises and donates approximately 1.5 million dollars each year to support the work of our charity 60+ partners..

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 12 Jul 2026 E. Australia Standard Time