Longines Client Advisor | Edward Street

The Swatch Group (Australia) PTY. LTD.; Melbourne, Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

Longines is seeking a boutique ambassador in Melbourne to deliver an elevated client experience, share product expertise, and build lasting client relationships. You will contribute to boutique sales targets, support visual merchandising, and participate in ongoing brand training. This is a full-time role requiring weekend and evening availability.

Join a prestigious brand within The Swatch Group, delivering world-class service in a luxury retail environment.

Responsibilities

• Deliver a personalised and elevated client experience reflecting the Longines brand
• Build meaningful relationships with clients to develop long-term loyalty
• Consistently achieve individual and boutique sales targets and KPIs
• Maintain impeccable visual merchandising reflecting brand prestige
• Assist with boutique presentation, maintenance and stock count and replenishment
• Develop and nurture the client database through proactive engagement
• Participate in product, brand and sales training programs
• Be available to work a full-time roster, including weekends and late nights

Skills

Client service

Sales targets

Brand knowledge

Relationship building

Job description

Driven by excellence.

As a brand ambassador for Longines, you will create memorable experiences for our clientele by delivering exceptional service, sharing your product expertise and cultivating lasting customer relationships. You will play a key role in achieving boutique objectives while upholding the standards of excellence synonymous with the Longines name.

• Deliver a personalised and elevated client experience that reflects the Longines brand
• Build meaningful relationships with clients and develop long term customer loyalty
• Consistently achieve individual and boutique sales targets and KPI’s
• Support the Boutique Manager in the operations of the boutique, including:

• Maintain impeccable visual merchandising and ensure the boutique environment reflects the prestige of the brand
• Assist with boutique presentation, maintenance and stock count and replenishment
• Develop and nurture the client database through proactive client engagement and follow up

• Participate in ongoing product, brand and sales training programs
• Be available to work a full-time roster, including weekends and late-night trading as required.