Longines Part Time Client Advisor | Market St

Swatch Group; Woollahra; On-site; AUD 34,000 - 52,000; Part time

Job summary

Longines Australia is seeking a part-time Client Advisor at Market St to deliver personalised luxury service. You will share product knowledge, nurture client relationships and help the boutique achieve its sales targets while upholding the brand’s heritage of elegance.

Responsibilities include driving client loyalty, maintaining exceptional visual merchandising, stock accuracy, and participating in training programs.

Qualifications

• Experience in luxury retail, premium fashion, jewellery, watches or a client-focused premium environment.
• Ability to deliver outstanding customer service and exceed client expectations.
• Strong sales acumen with a passion for achieving results.
• Genuine appreciation for the Longines brand, heritage and values, with commitment to product knowledge.

Responsibilities

• Deliver a personalised and elevated client experience reflecting the Longines brand.
• Build meaningful relationships with clients and develop long-term customer loyalty.
• Consistently achieve individual and boutique sales targets and KPIs.
• Support the Boutique Management in daily operations.
• Maintain impeccable visual merchandising and ensure the boutique environment reflects brand prestige.
• Assist with boutique presentation, maintenance, stock count and replenishment.
• Develop and nurture the client database through proactive engagement and follow-up.
• Participate in ongoing product, brand and sales training programs.
• Be available to work minimum 15 hours per week including weekend availability and late-night trading as required.

Skills

Customer service

Luxury retail

Sales targets

Product knowledge

Communication

Job description

Longines Part Time Client Advisor | Market St

Since 1832, Longines has embodied the elegance of Swiss watchmaking. Established in Saint-Imier, Switzerland, we have built a legacy founded on tradition, innovation and sophistication. Renowned worldwide, we seamlessly blend heritage with contemporary sophistication, and we are represented globally through our ambassadors including Jennifer Lawrence, Henry Cavill and Kate Winslet.

Driven by Excellence.

As a part time Client Advisor for Longines, you will create memorable experiences for our clientele by delivering exceptional service, sharing your product expertise and cultivating lasting customer relationships. You will play a key role in achieving boutique objectives while upholding the standards of excellence synonymous with the Longines name.

• Deliver a personalised and elevated client experience that reflects the Longines brand
• Build meaningful relationships with clients and develop long term customer loyalty
• Consistently achieve individual and boutique sales targets and KPI’s
• Support the Boutique Management in the daily operations of the boutique
• Maintain impeccable visual merchandising and ensure the boutique environment reflects the prestige of the brand
• Assist with boutique presentation, maintenance and stock count and replenishment
• Develop and nurture the client database through proactive client engagement and follow up
• Participate in ongoing product, brand and sales training programs
• Be available to work minimum 15 hours per week including weekend availability and late-night trading as required

About You

You are an enthusiastic and service driven professional who takes pride in delivering exceptional experiences and representing a globally recognised luxury brand.

• Previous experience within luxury retail, premium fashion, jewellery, watches, or a client focused premium environment
• A proven ability to deliver outstanding customer service and exceed client expectations
• Strong sales acumen with a passion for achieving results
• Genuine appreciation for the Longines brand, heritage and values, with a commitment to continuous learning and product knowledge development
• Excellent communication and interpersonal skills.
• A collaborative team player with a proactive and positive attitude