Logistics Operations Specialist — Customer-First

Capital Logistics; Sydney; Sur place; AUD 70 000 - 85 000; Plein temps

Avantages offerts par ce poste

Gym access

Modern facility

Free undercover parking

Résumé du poste

Capital Logistics is seeking an Operations Officer to join our team in Sydney, Australia. You will coordinate freight movements across Australia, work closely with clients, carriers and partners, and deliver tailored logistics solutions with a customer-first approach.

You will manage inquiries, prepare quotations, and support projects and events while building strong relationships with transport providers and continuously improving service delivery.

Qualifications

• Experience in transport, logistics, warehousing or supply chain operations is valued but not essential.
• Excellent communication on phone and email.
• Customer-first mindset and commitment to service excellence.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organisational skills.

Responsabilités

• Manage customer enquiries and provide tailored logistics solutions.
• Coordinate domestic and interstate freight movements.
• Prepare quotations for a broad range of freight requirements.
• Support client projects, events, exhibitions and specialised freight movements.
• Build and maintain strong relationships with transport providers.
• Monitor freight performance and proactively manage service issues.
• Provide high-quality operational support to clients.
• Contribute to continuous improvement initiatives and team objectives.

Connaissances

Customer-focused service

Logistics coordination

Communication (phone & email)

Problem solving

Attention to detail

Time management

MS Office Suite

Outils

Microsoft Office Suite

Description du poste

Capital Logistics is seeking an Operations Officer to join our team in Sydney, Australia. You will coordinate freight movements across Australia, work closely with clients, carriers and partners, and deliver tailored logistics solutions with a customer-first approach.

You will manage inquiries, prepare quotations, and support projects and events while building strong relationships with transport providers and continuously improving service delivery.