Logistics Operations Manager — Night Shift Leader

Amazon; Australia; On-site; AUD 110,000 - 150,000; Full time

Job summary

Amazon Logistics Australia is seeking an Operations Manager (OM) to lead a Shift Manager team and drive daily delivery station operations. You will report to the Site Lead and may be required to work the NIGHT SHIFT.

The role focuses on safety, process improvements, and delivering on time customer promises in a fast-paced environment. You will oversee staffing, forecast productivity, and ensure cost-effective delivery processes while coaching a high-performing team.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Manage and develop a team of Shift Managers and their direct reports.
• Proxy duties for the Site Lead.
• Review the operational forecast and determine productivity requirements for the delivery station.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.
• Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.

Skills

People management

Performance metrics

Lean techniques

Flexible scheduling

Education

Bachelor's degree

Tools

Lean tools

Job description

Amazon Logistics Australia is seeking an Operations Manager (OM) to lead a Shift Manager team and drive daily delivery station operations. You will report to the Site Lead and may be required to work the NIGHT SHIFT.

The role focuses on safety, process improvements, and delivering on time customer promises in a fast-paced environment. You will oversee staffing, forecast productivity, and ensure cost-effective delivery processes while coaching a high-performing team.