Logistics Administration Clerk | Customer & Ops Support

Americold Logistics; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Autonomy in role

Career development

Fitness Passport

Internal training

Novated leasing

Paid parental leave

Job summary

Americold is a global provider of temperature-controlled infrastructure, seeking two Administration Clerks for its Prospect operation near Sydney. These casual roles support a busy distribution site, providing administrative and customer service support to ensure smooth day-to-day site operations.

Reporting to the site leadership team, you will work closely with operational teams and be highly organised, detail-oriented, and capable of handling a fast-paced warehouse environment.

Qualifications

• Previous administration or office support experience.
• Intermediate Microsoft Office 365 skills, including Word, Excel, Outlook and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• A customer-focused approach with the ability to build strong relationships.
• The ability to manage multiple priorities and work effectively under pressure.
• Experience within a warehouse, logistics, transport, distribution, or supply chain environment.
• Knowledge of warehouse and distribution operations.
• Experience working with internal and external stakeholders in a busy operational setting.

Responsibilities

• Coordinate and prepare presentations using established templates.
• Liaise with external suppliers to produce marketing and communication materials.
• Maintain and organise site paperwork and electronic filing systems.
• Act as the first point of contact for internal and external stakeholders.
• Manage truck arrival and departure timekeeping records.
• Receive and respond to customer queries in a professional and timely manner.
• Operate office equipment and business systems including Microsoft Office applications.
• Assist with data entry, reporting, and general administration activities.
• Build and maintain strong working relationships with customers, suppliers, and site teams.
• Support operational leaders with day-to-day administrative requirements.

Skills

Office administration

Communication

Organisational skills

Customer service

Tools

Microsoft Office 365

Job description

Americold is a global provider of temperature-controlled infrastructure, seeking two Administration Clerks for its Prospect operation near Sydney. These casual roles support a busy distribution site, providing administrative and customer service support to ensure smooth day-to-day site operations.

Reporting to the site leadership team, you will work closely with operational teams and be highly organised, detail-oriented, and capable of handling a fast-paced warehouse environment.