Administration Clerk

Americold Logistics; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Autonomy in role

Career development

Fitness Passport

Internal training

Novated leasing

Paid parental leave

Job summary

Americold is a global provider of temperature-controlled infrastructure, seeking two Administration Clerks for its Prospect operation near Sydney. These casual roles support a busy distribution site, providing administrative and customer service support to ensure smooth day-to-day site operations.

Reporting to the site leadership team, you will work closely with operational teams and be highly organised, detail-oriented, and capable of handling a fast-paced warehouse environment.

Qualifications

• Previous administration or office support experience.
• Intermediate Microsoft Office 365 skills, including Word, Excel, Outlook and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• A customer-focused approach with the ability to build strong relationships.
• The ability to manage multiple priorities and work effectively under pressure.
• Experience within a warehouse, logistics, transport, distribution, or supply chain environment.
• Knowledge of warehouse and distribution operations.
• Experience working with internal and external stakeholders in a busy operational setting.

Responsibilities

• Coordinate and prepare presentations using established templates.
• Liaise with external suppliers to produce marketing and communication materials.
• Maintain and organise site paperwork and electronic filing systems.
• Act as the first point of contact for internal and external stakeholders.
• Manage truck arrival and departure timekeeping records.
• Receive and respond to customer queries in a professional and timely manner.
• Operate office equipment and business systems including Microsoft Office applications.
• Assist with data entry, reporting, and general administration activities.
• Build and maintain strong working relationships with customers, suppliers, and site teams.
• Support operational leaders with day-to-day administrative requirements.

Skills

Office administration

Communication

Organisational skills

Customer service

Tools

Microsoft Office 365

Job description

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants and local grocery stores without spoilage. Our customers, including some of the world's most respected food brands, rely on our expertise and commitment to safety to deliver on their commitments.

What you'll Do

As part of the continued growth of our Prospect operation, we are seeking two motivated and people-focused Administration Clerks to join our team. This is an exciting opportunity to support a busy distribution site, work closely with operational teams, and contribute to the ongoing success of one of Australia's leading cold storage and logistics providers.

Reporting to the site leadership team, the Administration Clerk will provide administrative and customer service support to ensure smooth day-to-day site operations. This role is ideal for someone who is highly organised, detail-oriented, and enjoys working in a fast-paced warehouse and distribution environment.

These positions are casual roles, and applicants must be able to work a variety of rosters across Monday - Saturday.

Key Responsibilities

• Coordinate and prepare presentations using established templates.
• Liaise with external suppliers to produce marketing and communication materials.
• Maintain and organise site paperwork and electronic filing systems.
• Act as the first point of contact for internal and external stakeholders.
• Manage truck arrival and departure timekeeping records.
• Receive and respond to customer queries in a professional and timely manner.
• Operate office equipment and business systems including Microsoft Office applications.
• Assist with data entry, reporting, and general administration activities.
• Build and maintain strong working relationships with customers, suppliers, and site teams.
• Support operational leaders with day-to-day administrative requirements.

What Experience and Education You Need

• Previous administration or office support experience.
• Intermediate Microsoft Office 365 skills, including Word, Excel, Outlook and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• A customer-focused approach with the ability to build strong relationships.
• The ability to manage multiple priorities and work effectively under pressure.
• Sound problem-solving and decision-making skills.
• Experience within a warehouse, logistics, transport, distribution, or supply chain environment.
• Knowledge of warehouse and distribution operations.
• Experience working with internal and external stakeholders in a busy operational setting.

What We Offer

At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:

• A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
• A role with genuine autonomy, influence and long-term career development opportunities
• Access to Fitness Passport, supporting your health and wellbeing
• Structured internal training and development programs to support your growth as a leader
• Novated leasing options
• Paid parental leave, supporting you and your family during life's important moments

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.