Administration Clerk

Americold; City of Prospect; On-site; AUD 50,000 - 65,000; Part time

Benefits offered by this job

Bonus eligibility

Career development opportunities

Fitness Passport access

Novated leasing options

Paid parental leave

Job summary

Americold in Prospect, Australia, is seeking two Administration Clerks for casual roles to support a busy distribution site. You will provide administrative and customer service support to ensure smooth day-to-day operations and will work closely with operational teams.

The roles require excellent organisation, attention to detail, and the ability to manage multiple tasks in a fast-paced warehouse environment. Applicants must be able to roster across Monday to Saturday.

Qualifications

• Previous administration or office support experience.
• Intermediate Microsoft Office 365 skills, including Word, Excel, Outlook and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• A customer-focused approach with the ability to build strong relationships.
• The ability to manage multiple priorities and work effectively under pressure.
• Sound problem-solving and decision-making skills.
• Experience within a warehouse, logistics, transport, distribution, or supply chain environment.
• Knowledge of warehouse and distribution operations.
• Experience working with internal and external stakeholders in a busy operational setting.

Responsibilities

• Coordinate and prepare presentations using established templates.
• Liaise with external suppliers to produce marketing and communication materials.
• Maintain and organise site paperwork and electronic filing systems.
• Act as the first point of contact for internal and external stakeholders.
• Manage truck arrival and departure timekeeping records.
• Receive and respond to customer queries in a professional and timely manner.
• Operate office equipment and business systems including Microsoft Office applications.
• Assist with data entry, reporting, and general administration activities.
• Build and maintain strong working relationships with customers, suppliers, and site teams.
• Support operational leaders with day-to-day administrative requirements.

Skills

Microsoft Office

Communication

Organisational skills

Customer service

Multitasking

Problem solving

Stakeholder management

Warehouse/Distribution experience

Tools

Microsoft Office 365

Job description

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants and local grocery stores without spoilage. Our customers, including some of the world's most respected food brands, rely on our expertise and commitment to safety to deliver on their commitments.

What you’ll Do

As part of the continued growth of our Prospect operation, we are seeking two motivated and people-focused Administration Clerks to join our team. This is an exciting opportunity to support a busy distribution site, work closely with operational teams, and contribute to the ongoing success of one of Australia's leading cold storage and logistics providers.

Reporting to the site leadership team, the Administration Clerk will provide administrative and customer service support to ensure smooth day-to-day site operations. This role is ideal for someone who is highly organised, detail-oriented, and enjoys working in a fast-paced warehouse and distribution environment.

These positions are casual roles, and applicants must be able to work a variety of rosters across Monday - Saturday.

Key Responsibilities

• Coordinate and prepare presentations using established templates.
• Liaise with external suppliers to produce marketing and communication materials.
• Maintain and organise site paperwork and electronic filing systems.
• Act as the first point of contact for internal and external stakeholders.
• Manage truck arrival and departure timekeeping records.
• Receive and respond to customer queries in a professional and timely manner.
• Operate office equipment and business systems including Microsoft Office applications.
• Assist with data entry, reporting, and general administration activities.
• Build and maintain strong working relationships with customers, suppliers, and site teams.
• Support operational leaders with day-to-day administrative requirements.

What Experience and Education You Need

• Previous administration or office support experience.
• Intermediate Microsoft Office 365 skills, including Word, Excel, Outlook and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• A customer-focused approach with the ability to build strong relationships.
• The ability to manage multiple priorities and work effectively under pressure.
• Sound problem-solving and decision-making skills.
• Experience within a warehouse, logistics, transport, distribution, or supply chain environment.
• Knowledge of warehouse and distribution operations.
• Experience working with internal and external stakeholders in a busy operational setting.

What We Offer

At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:

• A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
• A competitive remuneration package, including bonus eligibility
• A role with genuine autonomy, influence and long-term career development opportunities
• Access to Fitness Passport, supporting your health and wellbeing
• Structured internal training and development programs to support your growth as a leader
• Novated leasing options
• Paid parental leave, supporting you and your family during life’s important moments

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

Join the Cold Chain That Feeds the World.

For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.