Bundaberg Motel & Caravan Park Manager – Lead Operations

Australian Relief Management; Bundaberg; On-site; AUD 95,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Friendly work environment

Support staff

Job summary

Australian Relief Management in Bundaberg, QLD is seeking an experienced motel manager to oversee daily operations, guest services, breakfast, housekeeping, maintenance and administration with a hands-on approach.

You will lead a team, manage budgets and marketing to increase occupancy, ensure safety and service quality, and contribute to growth within a regional motel group. This role requires strong customer focus and a proactive leadership style.

Qualifications

• Previous experience in Motel or Caravan Park Management is essential.
• Experience working with corporate clients and leisure travel agents.
• Sales & Marketing/Social Media ability.
• Strong leadership skills, a hands-on approach, and a positive “can-do” attitude.
• Exceptional customer service and interpersonal skills.
• Proven ability to lead/manage and motivate a team.
• Knowledge of budgeting and financial management.
• Ability to gain RMLV/approved manager’s license.
• Guestpoint experience is advantageous

Responsibilities

• Oversee all daily operations including Guest Services, breakfast operations, housekeeping, maintenance and administration with a hands-on approach.
• Ensure executional guest experience by maintaining a high standard of cleanliness and service.
• Efficiently managing all front office systems and procedures
• Supervise and roster staff to ensure excellent service delivery and optimum guest satisfaction.
• Monitor the motels budget, wages and expenses and revenue to reach financial targets
• Develop and implement marketing strategies to increase occupancy
• Ensure the safety and security of guest and staff
• Breakfast 6 days & dinner 4 nights per week
• Pool and grounds area

Skills

Motel/Caravan Park Management

Leadership

Customer service

Marketing/Social Media

Budgeting/Finance

Staff rostering

RMLV license

Guestpoint experience

Tools

Guestpoint

Siteminder

Job description

Australian Relief Management in Bundaberg, QLD is seeking an experienced motel manager to oversee daily operations, guest services, breakfast, housekeeping, maintenance and administration with a hands-on approach.

You will lead a team, manage budgets and marketing to increase occupancy, ensure safety and service quality, and contribute to growth within a regional motel group. This role requires strong customer focus and a proactive leadership style.