Live Events Services Supervisor (Casual, Flexible)

Cairns Convention Centre; Cairns Regional; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Flexible casual hours

Friendly team environment

Hands-on event experience

Job summary

Cairns Convention Centre is seeking a Casual Events Services Supervisor to lead client interactions and ensure seamless event delivery across conferences, exhibitions, and live events in Tropical North Queensland.

You will be the main client contact during events, coordinate with departments, monitor operations, and contribute to a positive guest experience. The role requires weekend/evening availability and a willingness to learn in a dynamic venue setting.

Qualifications

• Experience in delivering excellent customer service at events or venues.
• Understanding of food & beverage operations within events.
• Ability to work as part of a team to ensure smooth event delivery.

Responsibilities

• Be the main contact for clients during events, answering questions and helping with requests to ensure events run smoothly.
• Monitor operational activities and resolve issues that may arise.
• Coordinate with different departments to ensure smooth event operations.
• Record event details, updates, and post-event notes in the Event Management System.
• Provide friendly and professional customer service to clients and guests.

Skills

Customer service

Event operations

Team coordination

Job description

Cairns Convention Centre is seeking a Casual Events Services Supervisor to lead client interactions and ensure seamless event delivery across conferences, exhibitions, and live events in Tropical North Queensland.

You will be the main client contact during events, coordinate with departments, monitor operations, and contribute to a positive guest experience. The role requires weekend/evening availability and a willingness to learn in a dynamic venue setting.