Liquid Waste Dispatch & Growth Coordinator

Liquid Management Australia Pty Ltd; Leongatha; On-site; AUD 60,000 - 75,000; Full time

Job summary

Liquid Management Australia Pty Ltd is seeking a capable operations administrator in the South Gippsland region to own daily scheduling, client liaison and admin across the septic tank cleaning division. You will book jobs, plan routes, manage job cards and invoicing while ensuring EPA records are accurate.

The role supports growth across the wider Southern Septics Group and requires strong multitasking and relationship-building skills.

Qualifications

• Experience in scheduling, dispatch or trades-office roles.
• Calm, friendly and professional on the phone, including with urgent customers.
• Familiarity with ServiceM8 and Xero is highly regarded.

Responsibilities

• Answer customer calls and enquiries, and book jobs.
• Schedule drivers and plan efficient daily routes, liaising with staff.
• Manage job cards, invoicing and follow-up in ServiceM8 and Xero.
• Keep compliance paperwork and EPA waste records accurate and up to date.
• Build relationships with councils, builders, plumbers, real estate agents and commercial clients.
• Chase new contracts and recurring work to strengthen business.
• Follow up extra works required to help finalise jobs to a high standard.
• Help with local marketing and sponsorships if capable.
• Assist across the wider business with admin during quieter periods.

Skills

Scheduling & dispatch

Customer service

Relationship building

Ownership mindset

Growth mindset

Flexible / adaptable

Local to Gippsland

Tools

ServiceM8

Xero

Gmail

Job description

Liquid Management Australia Pty Ltd is seeking a capable operations administrator in the South Gippsland region to own daily scheduling, client liaison and admin across the septic tank cleaning division. You will book jobs, plan routes, manage job cards and invoicing while ensuring EPA records are accurate.

The role supports growth across the wider Southern Septics Group and requires strong multitasking and relationship-building skills.