Line 1 Risk Transformation Lead – Retail & Mortgage

C200 Heartland Bank Limited; Brisbane; On-site; AUD 96,000 - 137,000; Full time

Job summary

Heartland Bank, Auckland-based, is seeking an experienced Retail & Reverse Mortgage Risk and Compliance Manager to join our Line 1 Risk Transformation team. You’ll work directly with business leaders to understand risks, strengthen controls and embed risk practices into daily decisions and operations.

You’ll collaborate across Retail and Reverse Mortgage businesses and with Legal, DigiTech, Enterprise Risk and Internal Audit, reporting to the Head of Risk Transformation.

Qualifications

• Experience in Operational Risk or Compliance within Banking or Financial Services.
• Ability to translate regulatory obligations into clear processes and controls.
• Strong relationship-building and influencing skills.

Responsibilities

• Lead practical and meaningful risk and control assessments.
• Test whether important controls are appropriately designed and working effectively.
• Support the business through product, process, system and regulatory change.
• Help translate regulatory obligations into clear processes and controls.
• Manage risk and compliance incidents and issues through investigation, root-cause analysis and remediation.
• Monitor risk indicators and identify developing trends.
• Support governance reporting, management attestations and assurance activity.
• Strengthen business continuity planning and operational resilience.
• Build risk capability through targeted guidance, training and constructive challenge.

Skills

Risk management

Regulatory compliance

Controls testing

Incident management

Stakeholder management

Job description

Heartland Bank, Auckland-based, is seeking an experienced Retail & Reverse Mortgage Risk and Compliance Manager to join our Line 1 Risk Transformation team. You’ll work directly with business leaders to understand risks, strengthen controls and embed risk practices into daily decisions and operations.

You’ll collaborate across Retail and Reverse Mortgage businesses and with Legal, DigiTech, Enterprise Risk and Internal Audit, reporting to the Head of Risk Transformation.