First-Line Risk & Controls Lead for Lending

Teachers Mutual Bank; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Teachers Mutual Bank Limited is seeking a Business Controls Manager to serve as the first-line risk expert for Sales & Marketing, with a focus on lending and the end-to-end mortgage journey. You’ll work with frontline teams and senior leaders to embed effective controls, triage incidents, and strengthen risk reporting across the business, helping balance risk with commercial outcomes.

This is a visible, cross-functional role that offers scope to uplift the risk and controls environment and

Qualifications

• Experience in a Business Controls Manager, first-line risk or comparable senior banking risk role.
• Practical experience across controls, controls testing, issues and incident management and risk reporting.
• The ability to influence and negotiate with stakeholders ranging from front-line employees to senior leaders.
• The judgement to balance appropriate risk discipline with practical commercial outcomes.
• Strong organisation and the ability to work autonomously across competing risk priorities.

Responsibilities

• Champion first-line risk management and embed strong risk behaviours across Sales & Marketing.
• Partner with stakeholders on risk, obligations and controls, providing practical advice to support business objectives.
• Triage and manage incidents, issues and compliance matters, helping teams identify root causes and appropriate actions.
• Assess and strengthen the control environment through controls testing, assurance and targeted controls uplift.
• Coordinate risk reporting, KRIs and agreed actions, supporting reporting into management and Board risk forums.
• Work across business areas including Customer, Operations and IT, influencing stakeholders and helping establish clear ownership of incidents and actions.

Skills

First-line risk management

Stakeholder influence

Job description

Teachers Mutual Bank Limited is seeking a Business Controls Manager to serve as the first-line risk expert for Sales & Marketing, with a focus on lending and the end-to-end mortgage journey. You’ll work with frontline teams and senior leaders to embed effective controls, triage incidents, and strengthen risk reporting across the business, helping balance risk with commercial outcomes.

This is a visible, cross-functional role that offers scope to uplift the risk and controls environment and