Transformation Operational Risk Manager

Bendigobank; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid & Flexible Working

Professional development

Employee banking benefits

Wellbeing programs

Job summary

Bendigo Bank in Melbourne is seeking a Transformation Risk Manager to embed in the B&A Transformation Program, guiding risk governance across agile delivery and strategic value streams.

You will partner with project leaders, run RCSAs, ensure go-live readiness, and translate ORMF/APRA standards into practical controls. This hybrid role offers growth, competitive benefits, and enterprise impact.

Qualifications

• 5+ years of risk management experience in banking or financial services.
• Experience supporting complex transformations and agile delivery.
• Strong knowledge of ORMF, APRA standards, and control design.

Responsibilities

• Lead Change Risk and Control Self-Assessments and secure endorsement before deployment.
• Drive governance and go-live readiness across programs.
• Bridge agile delivery squads with Line 1 operational risk teams for seamless handovers.
• Coach teams in operational risk principles to enable speed and quality.
• Break down enterprise silos to accelerate decision-making and inform senior stakeholders.

Skills

Banking risk management

Transformation delivery

Operational risk ORMF/APRA standards

Stakeholder management

Regulatory compliance

Strategic advisory

Education

Bachelor's degree in Banking/Finance/Risk Management

Job description

At Bendigo Bank, we have a clear and ambitious vision: to become Australia's bank of choice. We believe our success begins with the success of our customers and communities. To deliver on this commitment, our Business and Agribusiness (B&A) division is undertaking a substantial transformation- investing in digital platforms, modernised processes, and streamlined operating models that empower our frontline bankers and agricultural specialists to deliver exceptional customer value.

Transforming at scale requires speed, innovation, and unwavering operational resilience. That is where you come in.

We are seeking a proactive and strategic Transformation Risk Manager to embed directly into our flagship B&A Transformation Program. Reporting to the Transformation Risk Lead within our Customer Enablement division, you will act as a trusted advisor, strategic partner, and bridge-builder- ensuring we innovate boldly, protect our customers, and manage risk seamlessly from concept through to go-live.

The Role & Your Impact

This is not a traditional compliance checklist role. Operating in a dynamic matrix environment, you will be the primary Line 1 Risk partner embedded inside agile project delivery teams and strategic value streams.

You will help build the planes while they fly- safely and efficiently- ensuring risks are identified, measured, and controlled before changes transition into business-as-usual (BAU).

Key Responsibilities:

• Lead "Risk in Change" Delivery: Partner with project directors and product owners across funded programs to assess change risks early, and help design robust controls.
• Champion Governance & Go-Live Readiness: Drive Change Risk and Control Self-Assessments (RCSAs), complete control validation testing, and secure endorsement from business leaders and operational risk committees prior to deployment.
• Bridge Project & BAU Operations: Serve as the crucial conduit between agile transformation squads and receiving Line 1 operational risk teams, ensuring handovers are seamless and sustainable.
• Demystify Risk & Influence Culture: Coach project leaders and delivery teams in operational risk principles, fostering an environment where risk ownership is embraced as an enabler of speed and quality rather than a blocker.
• Break Down Enterprise Silos: Connect dots across complex value chains, accelerating decision‑making speed and keeping senior executive stakeholders clearly informed.

What You Bring to the Role

To excel in this role, you bring a blend of strong technical risk capability, commercial pragmatism, and high‑impact stakeholder relationship skills. You understand how banks operate at a operational level and can translate complex risk frameworks into practical, agile solutions.

Required Experience & Skills:

• Banking & Financial Services Background: 5+ years of risk management experience within banking or financial services (spanning Line 1 risk or risk consulting), with at least 3 years operating at a manager level.
• Transformation & Change Expertise: Demonstrated track record supporting complex transformations, agile delivery environments, or major system and process overhauls.
• Framework Mastery: Deep expertise in Operational Risk Frameworks (ORMF), APRA standards, and control design, coupled with a proven ability to analyse historical risk events data to support tactical fixes and possible control gaps.
• Matrix & Stakeholder Navigation: Exceptional ability to build trust, challenge constructively, and influence senior leaders, program heads, and cross‑functional teams in unstructured or fast‑moving environments.
• Commercial & Analytical Acumen: Strong problem‑solving mindset with the ability to balance commercial imperatives, customer outcomes, and regulatory commitments.
• Qualifications: Tertiary qualifications in Banking, Finance, Commerce, Law, or Risk Management are highly regarded.

Why Choose Us?

• Meaningful Work: Directly contribute to key strategic programs supporting Australian businesses and regional agricultural communities.
• Hybrid & Flexible Working: We support flexible work arrangements that balance personal needs with team collaboration.
• Growth & Career Progression: Access professional development, enterprise leadership pathways, and internal mobility across our growing risk and customer enablement communities.
• Comprehensive Benefits: Enjoy competitive remuneration, employee banking benefits, paid parental leave, and wellbeing programs.

Ready to Make an Impact?

Our people are what set us apart. We take pride in a culture where the sum is greater than its parts, anchored in our core values of Teamwork, Integrity, Performance, Engagement, Leadership, and Passion.

If you are an ambitious risk professional looking to shape transformational change in a bank renowned for trust and customer care, we would love to hear from you.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application!