Lifestyle Concierge & Client Relations Specialist

Living Gems Developments Pty Ltd; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Training and career growth

Team lunches and celebrations

Annual Christmas party

Friendly, collaborative team

Job summary

Living Gems Developments Pty Ltd in Bundall, QLD is seeking a warm Client Relations Specialist to help prospective homeowners discover a lifestyle they’ll love. You’ll be the first friendly voice, answering questions, arranging tours and guiding clients through the journey with warmth and professionalism.

We value genuine care, strong communication, and teamwork. Experience in customer service and CRM familiarity will help you thrive in a family-owned Australian business that offers training and

Qualifications

• Experience in customer service or client relations.
• Excellent communication and active listening.
• Strong interpersonal skills and empathy.
• Proactive, organised with attention to detail.
• Ability to work independently and in a team.

Responsibilities

• Answer inquiries and respond to calls, emails and chats.
• Arrange resort tours and coordinate with sales teams.
• Maintain accurate client information in CRM.
• Provide warm, professional customer experiences.
• Follow up with prospective homeowners throughout their journey.

Skills

Customer service

Communication

Active listening

Relationship building

Organisation

CRM proficiency

Tools

CRM systems

Job description

Living Gems Developments Pty Ltd in Bundall, QLD is seeking a warm Client Relations Specialist to help prospective homeowners discover a lifestyle they’ll love. You’ll be the first friendly voice, answering questions, arranging tours and guiding clients through the journey with warmth and professionalism.

We value genuine care, strong communication, and teamwork. Experience in customer service and CRM familiarity will help you thrive in a family-owned Australian business that offers training and