Licensing & Compliance Analyst - Entitlements

Queensland Building & Construction Commission; Brisbane; On-site; AUD 60,000 - 85,000; Full time

Job summary

Queensland Building & Construction Commission in Brisbane is seeking a detail-focused licensing professional to assess licence applications and related evidence within the Licensing Services Branch.

You will gather information from applicants, employers and stakeholders, identify inconsistencies and risks, and provide evidence-based recommendations to support sound decisions in line with legislation and policies. Salesforce experience is essential.

Qualifications

• Experience in licensing, compliance, regulatory or investigative work.
• Understanding licensing requirements, policies and procedures.
• Experience reviewing qualifications, employment history and evidence.
• Ability to identify incorrect, inconsistent or concerning information.
• Strong written skills, including reports and recommendations.
• Confidence using Salesforce or similar case-management system.

Responsibilities

• Assess licence applications, qualifications, employment history and supporting documentation
• Contact applicants, employers and stakeholders to obtain information
• Identify concerns, inconsistencies and potential risks requiring further assessment
• Prepare clear recommendations and sound administrative decisions
• Manage competing priorities while meeting service standards and timeframes
• Maintain accurate assessment records and outcomes in Salesforce and other systems

Skills

Analytical thinking

Attention to detail

Written communication

Stakeholder communication

Tools

Salesforce

Job description

Queensland Building & Construction Commission in Brisbane is seeking a detail-focused licensing professional to assess licence applications and related evidence within the Licensing Services Branch.

You will gather information from applicants, employers and stakeholders, identify inconsistencies and risks, and provide evidence-based recommendations to support sound decisions in line with legislation and policies. Salesforce experience is essential.