Regulatory Assessment Specialist (Licensing & Disputes)

Queensland Building & Construction Commission; Sunshine Coast Regional; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Zusammenfassung

Queensland Building & Construction Commission on the Sunshine Coast is seeking an Assessment Officer to join a collaborative team focused on licensing, dispute resolution and customer service. You will assess matters, solve problems and help customers understand their options while applying legislation and policy to real situations.

Based on the Sunshine Coast with in-person attendance, you will interpret legislation, work across multiple service areas and contribute to positive outcomes for

Qualifikationen

• interpret legislation, policy and procedures to inform decisions
• strong regulatory knowledge and decision making
• clear and professional communication with diverse stakeholders

Aufgaben

• Assess matters across licensing, dispute resolution and customer service.
• Solve problems and explain decisions or options to customers.
• Manage a diverse caseload and navigate QBCC processes with confidence.
• Interpret legislation and policy to make fair, transparent, timely decisions.

Jobbeschreibung

Queensland Building & Construction Commission on the Sunshine Coast is seeking an Assessment Officer to join a collaborative team focused on licensing, dispute resolution and customer service. You will assess matters, solve problems and help customers understand their options while applying legislation and policy to real situations.

Based on the Sunshine Coast with in-person attendance, you will interpret legislation, work across multiple service areas and contribute to positive outcomes for