Licensing Assessment Officer

Queensland Building & Construction Commission; Brisbane; Hybrid; AUD 85,000 - 100,000; Full time

Job summary

Queensland Building & Construction Commission (QBCC) in Brisbane seeks a motivated Licensing Assessment Officer (AO4) to join the Licensing Services Branch on a full-time temporary basis from 7 December to 24 December 2027. The role involves analyzing licensing applications, requesting information, assessing risks, and applying legislation and internal procedures to reach accurate decisions.

You will communicate with applicants and stakeholders, maintain records, and support service delivery.

Qualifications

• Strong attention to detail and well-developed research skills.
• Able to assess information thoughtfully before conclusions.
• Clear written and verbal communication with stakeholders.

Responsibilities

• Manage licensing applications from start to finish.
• Request additional information from clients and assess risks.
• Communicate clearly with applicants and internal stakeholders.
• Maintain accurate records and support administrative tasks.

Skills

Attention to detail

Research skills

Communication

Stakeholder engagement

Job description

Queensland Building & Construction Commission – Brisbane QLD

QBCC is seeking a motivated Licensing Assessment Officer (AO4) to join the Licensing Services Branch on a full-time temporary basis from 7 December until 24 December 2027. This role is suited to someone who thrives on analysing information, applying legislative and policy frameworks, and making sound, evidence-based decisions that support Queensland's building and construction sector in a timely and efficient manner. The position is based in Brisbane, with flexible work arrangements available.

About the role

As the Licensing Assessment Officer, you will manage a variety of licensing applications and tasks from start to finish, including Owner Builder Permit applications, requesting further information from clients, and considering relevant risks before reaching an outcome. You will use research, analysis and judgement to interpret legislation, standards and internal procedures, ensuring decisions are accurate, consistent and defensible.

You will also engage with applicants, homeowners and internal stakeholders through clear written and verbal communication, helping to resolve complex enquiries and support quality service delivery. In addition, you will contribute to team operations by maintaining accurate records, using systems confidently, and assisting with general administrative tasks as required.

Please refer to the Position Description for a full list of key role responsibilities and suitability requirements.

About you

The successful candidate will bring strong attention to detail, well-developed research skills and the ability to assess information thoughtfully before reaching a sound conclusion. You will be a proactive and adaptable team member, capable of working independently and collaboratively to achieve high-quality outcomes across a variety of tasks.

You will communicate clearly and professionally, including the ability to explain complex information in a way that is easy to understand. Confidence using technology and business systems will support your ability to manage workloads efficiently and maintain accurate information

Exposure to licensing, decision-making environments or processing applications would be beneficial, but is not mandatory. Candidates with transferable skills in assessment, stakeholder communication, regulatory processes or case management are encouraged to apply.