Library Trainee

The Hills Shire Council; The Hills Shire Council; On-site; AUD 27,000 - 54,000; Full time

Benefits offered by this job

Earn while you learn

Mentoring support

Training opportunities

Wellbeing benefits

Job summary

The Hills Shire Council is offering a 1-year traineeship in Library and Information Services at Castle Hill Library. Earn while you learn, gaining on-the-job experience and studying a Cert IV in Library and Information Services.

Successful candidates will complete a full-time traineeship with mentoring, while developing skills in information services, transactions, enquiries and customer support within a supportive, inclusive workplace.

Qualifications

• Deliver accurate information and resolve customer enquiries face to face and by phone.
• Provide support across library transactions and daily operations.
• Demonstrate a strong commitment to safety and equality in the workplace.

Responsibilities

• Deliver accurate information and resolve customer enquiries face to face and by phone
• Effectively and efficiently process a range of transactions and payments for both Council and Library
• Undertake day-to-day operations in any of Council’s library as rostered
• Other duties as specified by Supervisor/ Manager

Skills

Customer service

Communication

Education

HSC or equivalent

Job description

Be part of a team that drives excellence in governance at The Hills Shire Council.

Are you a highly motivated and customer-orientated individual passionate to kick start your career in Library and Information Services? We are seeking those who have an interest in completing a traineeship to obtain a Certificate IV in Library and Information Services whilst gaining on the job experience at our Castle Hill Library.

Working with us:

At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community.

What does this role look like:

• Deliver accurate information and resolve customer enquiries face to face and by phone
• Effectively and efficiently process a range of transactions and payments for both Council and Library
• Undertake day-to-day operations in any of Council’s library as rostered
• Other duties as specified by Supervisor/ Manager

What are we seeking in our new team members:

• A valid Working with Children Check
• Drivers License (C Class) – NSW
• HSC or equivalent
• Committed to complete a full-time 1-year traineeship whilst studying a Cert IV in Library and Information Services

Benefits of working with us:

• 1-year earn while you learn traineeship starting from $27,470.04 – $53,997.32 per annum plus Superannuation paid weekly, whilst working to obtain a Certificate IV in Library and Information Services (Note: As per the Local Government (State) Award 2026 wages are subjected to qualifications & age)
• Ongoing mentoring support throughout your traineeship by a qualified supervisor
• Opportunities for training to keep your skills up to date.
• An opportunity for bonus payments and to participate in wellbeing initiatives and benefits available to staff through our EBA and other programs.

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at **@thehills.nsw.gov.au

Please note that recruitment and offers of employment is subject to pre-employment checks including Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.