Library Officer: Service, Programs & Tech Help

Rockhampton Regional Council; Rockhampton Regional; On-site; AUD 65,000 - 87,000; Full time

Benefits offered by this job

Supportive Work/Life Balance

12% employer superannuation

Salary sacrifice up to 6%

Ongoing training

Employee Assistance Program

Job summary

Rockhampton Regional Council’s Library Officer role is based in Rockhampton. You will join the Client Services team delivering frontline customer service, shelving, community programs and technology assistance across our four libraries.

We seek energetic, customer-focused people with strong communication skills, who can lift up to 15kg and work across the region. A Police Check is required, and training and development opportunities are provided.

Qualifications

• Passion for providing excellent customer service and building positive relationships with the community and staff.
• Enthusiasm for library services including collections, programming, digital technologies and reading promotion.
• Strong communication skills across age and ability groups.
• Willingness to work across four libraries and assist with physical tasks.

Responsibilities

• serving at the customer desk
• performing shelving duties
• delivering community programs
• providing technology assistance
• supporting collection management

Skills

Customer service

Communication skills

Team player

Libraries knowledge

Lifting ability

Education

Certificate III in Library & Information Services

Job description

Rockhampton Regional Council’s Library Officer role is based in Rockhampton. You will join the Client Services team delivering frontline customer service, shelving, community programs and technology assistance across our four libraries.

We seek energetic, customer-focused people with strong communication skills, who can lift up to 15kg and work across the region. A Police Check is required, and training and development opportunities are provided.