Library Officer

Town of Bassendean; Perth; On-site; AUD 51,000 - 55,000; Part time

Benefits offered by this job

Free parking

Extra superannuation up to 4%

Leave loading 17.5%

Training & development

Extra leave days (2)

Job summary

The Town of Bassendean is seeking a part-time Library Support role to assist customers with digital services, collections and programming. The role also handles home delivery and general administration with a strong emphasis on customer service.

The ideal candidate will bring experience in outreach, knowledge of library management systems, and the ability to work in a busy environment while maintaining attention to detail.

Qualifications

• Demonstrated customer service experience and communication skills.
• Experience with delivering outreach programs such as Storytime and Adult workshops.
• Good knowledge of automated library management systems, e-resources, associated devices and download processes.
• Time management, planning and organisational skills to meet requirements of the role.
• Ability to lift and carry a medium load.
• Working with Children Check and National Police Certificate.
• All Town of Bassendean staff demonstrate our corporate values of community, respect, connection, adaptability and accountability.

Responsibilities

• Assist customers with the use of digital services, collections, programming and home delivery service.
• Provide support to the customer service team and act as the first point of contact in person or via phone.
• Handle financial and general administration tasks for the library.
• Contribute to outreach activities and library programs to engage the community.

Skills

Customer service

Communication

Outreach programs

Library systems

Time management

Organisational skills

Data entry

Tools

Library management system

Job description

Hourly rate range $37.15 – $39.55 per hour

The Town of Bassendean is a small local government that sits along the Derbarl Yerrigan on the traditional lands of the Whadjuk Noongar people. We employ around 150 staff in diverse teams of dedicated people who are committed to delivering a wide range of services to our community. The Town maintains strong connections to our residents and drives positive change. We strive to build a strong, liveable community for now and for the future. Although we are small in size, we are big in heart, connectedness and collaboration.

About the team
The Town’s Library Services is an important community and cultural hub that supports the information, literacy, lifelong learning, and recreational needs of the community. Library staff are responsible for providing excellent customer service along with assisting in the provision of special programs at the library as well as library and information duties.

About the role
This part-time role supports the smooth day-to-day operations of the Library for the community, through functions including assisting customers with the use of digital services, collections, programming, home delivery service, financial and general administration tasks.

A strong customer service focus is essential in this role as you will be required to support the customer service team as required and act as the “first point of contact” in person, and via phone.

About you
The ideal candidate will have:

Demonstrated customer service experience and communication skills.

Experience with delivering outreach programs such as Storytime and Adult workshops.

Good knowledge of automated library management systems, e-resources, associated devices and download processes, and associated keyboard, data entry and processing skills.

Time management, planning and organisational skills to meet requirements of the role.

Ability to process information in a busy environment.

Ability to lift and carry a medium load.

Working with Children Check.

National Police Certificate.

All Town of Bassendean staff demonstrate our corporate values of community, respect, connection, adaptability and accountability.

Salary and Benefits
This part-time, temporary twelve-month contract attracts an hourly rate of $37.15 to $39.55 plus superannuation.

The Town also offers up to 4% additional superannuation (conditions apply), 17.5% leave loading, free parking, ongoing training and professional development, and up to two additional leave days per calendar year.

Working Hours
The position is part time, 38 hours a fortnight, working roster as below:

Week 1

Tuesday - 9am to 4pm

Wednesday - 9am to 4pm

Thursday - 9am to 4pm

Week 2

Tuesday - 11am to 5pm

Wednesday - 9am to 5:30pm

Thursday - 9am to 5pm

The Town of Bassendean supports employees having access to flexible working arrangements to help them manage work and life responsibilities. As flexibility means different things to different people, the Town has a range of flexibility options that may be negotiated.

Would you like to know more?

Further information is available on our web site www.bassendean.wa.gov.au. For position related queries please contact Human Resources, via email, [e-mail]

Applications close date: Thursday, 8th October 2026 at 4:00pm.

PLEASE NOTE: APPLICATIONS CAN ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

The Town of Bassendean is proud to be an Equal Opportunity Employer committed to providing a safe and inclusive workplace that is reflective of our diverse society. We are one team – collectively our differences strengthen our organisation and deliver great local government to our community. Applications are encouraged from suitably qualified candidates from all backgrounds.