Library Assistant - Programs and Engagement

Banana Shire Council; City of Brisbane; On-site; AUD 50,000 - 60,000; Full time

Job summary

Banana Shire Council's library service is seeking a Library Assistant - Programs and Engagement to support high-quality service across communities in Central Queensland. You will plan outreach, assist with events, and help manage collections while delivering friendly customer service.

The role requires current Working with Children Check, a Queensland C class licence, and a Certificate III in Library and Information Services or equivalent experience.

Qualifications

• Certificate III in Library and Information Services and/or equivalent relevant experience, or willingness to undertake qualification.
• Current Working with Children Check Blue Card.
• Queensland C class driver's licence (minimum requirement – provisional licence)

Responsibilities

• Plan and deliver outreach sessions for the community.
• Assist with promotional activities and events.
• Process library materials and manage the library catalogue.
• Provide quality customer service to library users.
• Assist with Local History Collections and supervise trainees or volunteers.
• Contribute to library promotion and public relations.
• Liaise with clients and council staff to deliver information.
• Assist in routine administrative tasks and closing duties.
• Support disaster management and recovery exercises.
• Assist in delivering Council supported events.

Skills

Community engagement

Independent work

Customer service

Time management

WHS & EEO

Library systems

MS Office

Education

Certificate III in Library and Information Services

Tools

Library management systems

Public access computers

MS Office

Job description

Library Assistant - Programs and Engagement

To assist in providing a high-quality Library and Information Service that is responsive to community needs and provides for the information, recreational and cultural needs of the Banana Shire communities.

About Us

Banana Shire is situated in Central Queensland, Australia located 120 km west of the growing industrial city and port of Gladstone - and an easy drive to the city of Rockhampton.

Our population is approximately 15,000 people spread over 28,577 square kilometres. Major industries in the area include Coal Mining, Power Generation, Beef Production, dryland cropping and irrigation such as Lucerne and Cotton.

DUTIES AND RESPONSIBILITIES

• Plan and deliver outreach sessions, including First Five Forever sessions, school visits, school holiday activities, book clubs, library tours, and other activities tailored to local needs
• Assist with the implementation of promotional and marketing activities and events
• Process library materials, including cataloguing, loans, branch exchange, and contribute to the development and maintenance of the library database
• Provide quality customer service to all library users through processing library materials, managing requests, branch exchanges
• Provide information and reference assistance to library users with the use of the online catalogue, public access computers and library collections
• Manage collection and events in line with budget
• Shelve library items and maintain the physical appearance of the library
• Ensure the library is properly secured at closing time
• Assist with the development and maintenance of Local History Collections
• Assist in the supervision of trainees, volunteers, and work experience students as required
• Contribute to the promotion of the image of the Council and the maximisation of good public relations
• Liaise with clients, other Council staff, the public, consultants, utility, and government authorities in the performance of duties including providing and obtaining information
• Undertake routine administrative tasks as required by the position eg. Timesheets, financial transactions, maintain collection
• Assist senior staff to continuously improve work processes and develop new practices as required
• Participate in training, exercises and response to disaster management and recovery as required
• Undertake other relevant duties as directed, consistent with skills, competence, and training
• Assist in the delivery of Council supported events (e.g. Book Week, Australia Day)

QUALIFICATIONS, EDUCATION AND LICENCE REQUIREMENTS

Compulsory

• Current “Working with Children Check” Blue Card
• Queensland C class drivers licence (minimum requirement – provisional licence)
• Certificate III in Library and Information Services and/or equivalent relevant experience, or the willingness to undertake and complete such a qualification

ABILITIES, SKILLS AND KNOWLEDGE REQUIRED

Compulsory

• Ability to plan and implement community engagement activities for various target groups
• Demonstrated ability to work independently and exercise initiative
• Excellent customer service, interpersonal and communication skills
• Demonstrated time management and organisational skills including the ability to prioritise workloads
• Good understanding of and commitment to EEO and WHS principles and practices
• High level of computer and keyboard skills including library management systems and the MS Office suite of programs