Library Assistant – Programs and Engagement

Banana Shire Council; Biloela; On-site; AUD 50,000 - 60,000; Full time

Job summary

Banana Shire Council is seeking a motivated Library Assistant – Programs and Engagement to support a high-quality library service across Banana Shire communities. You will plan and deliver outreach, assist with events, and help manage collections using the library database.

The role requires strong customer service, independent work, initiative and good communication. You’ll work with volunteers and trainees, support local history collections, and contribute to public relations while ensuring

Qualifications

• Ability to plan and implement community engagement activities for various target groups.
• Demonstrated ability to work independently and exercise initiative.
• Excellent customer service, interpersonal and communication skills.
• Demonstrated time management and organisational skills including the ability to prioritise workloads.
• Good understanding of and commitment to EEO and WHS principles and practices.

Responsibilities

• Plan and deliver outreach sessions and activities tailored to local needs.
• Assist with promotional and marketing activities and events.
• Process library materials, including cataloguing, loans, and branch exchanges.
• Provide quality customer service and manage requests and branch exchanges.
• Provide information and reference assistance using the online catalogue and public computers.
• Manage collection and events in line with budget.

Skills

Customer service

Time management

Interpersonal communication

Independent work

Tools

Library catalog system

Public access computers

Job description

Library Assistant – Programs and Engagement

Banana Shire Council is seeking amotivated and detail‑driven Library Assistant – Programs and Engagement, to assist in providing a high-quality Library and Information Service that is responsive to community needs and provides for the information, recreational and cultural needs of the Banana Shire communities.

Key Responsibilities

Plan and deliver outreach sessions, including First Five Forever sessions, school visits, school holiday activities, book clubs, library tours, and other activities tailored to local needs

Assist with the implementation of promotional and marketing activities and events

Process library materials, including cataloguing, loans, branch exchange, and contribute to the development and maintenance of the library database

Provide quality customer service to all library users through processing library materials, managing requests, branch exchanges

Provide information and reference assistance to library users with the use of the online catalogue, public access computers and library collections

Manage collection and events in line with budget

Shelve library items and maintain the physical appearance of the library

Ensure the library is properly secured at closing time

Assist with the development and maintenance of Local History Collections

Assist in the supervision of trainees, volunteers, and work experience students as required

Contribute to the promotion of the image of the Council and the maximisation of good public relations

Liaise with clients, other Council staff, the public, consultants, utility, and government authorities in the performance of duties including providing and obtaining information

Undertake routine administrative tasks as required by the position eg. Timesheets, financial transactions, maintain collection

Assist senior staff to continuously improve work processes and develop new practices as required

Participate in training, exercises and response to disaster management and recovery as required

Undertake other relevant duties as directed, consistent with skills, competence, and training

Assist in the delivery of Council supported events (e.g. Book Week, Australia Day)

About You

Ability to plan and implement community engagement activities for various target groups

Demonstrated ability to work independently and exercise initiative

Excellent customer service, interpersonal and communication skills

Demonstrated time management and organisational skills including the ability to prioritise workloads

Good understanding of and commitment to EEO and WHS principles and practices

Why Join Us?

At Banana Shire Council, you’ll contribute to meaningful projects that directly support the community. You’ll be part of a supportive team environment that values: