Lending Operations Consultant

BankVic; Australia; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discounts on products and services

Five days additional leave

Ambulance Victoria Membership

Employee assistance program

Volunteer leave

Job summary

BankVic is a member-owned bank serving police, emergency, and health workers. We are seeking a Lending Operations Consultant to provide end-to-end administrative support for secured and unsecured lending, ensuring accurate settlements, discharges, and post-funding activities while maintaining compliance and delivering great member service.

You will work both independently and with a team, coordinating with solicitors and service providers, handling discharges and loan maintenance, and

Qualifications

• RG146 Tier 2 certification with RG206 requirements.
• Experience across lending operations, settlements or loan processing in banking/financial services.
• Understanding of end-to-end loan funding and settlement processes (PEXA/conveyancing beneficial).
• Customer-focused with strong service delivery.
• Organised with attention to detail and problem solving.
• Familiarity with loan origination systems is advantageous; MS Office skills required.

Responsibilities

• Prepare and process lending documents in line with approved credit decisions.
• Coordinate mortgage instructions and settlements with solicitors and service providers.
• Manage loan drawdowns, post-approval activities and settlements processing.
• Liaise with internal teams and external stakeholders to ensure timely funding outcomes.
• Support discharges, variations and loan maintenance activities.
• Ensure compliance with policies, procedures and regulatory requirements while delivering strong member outcomes.

Skills

Lending operations experience

End-to-end loan funding

Customer-focused

Highly organized

MS Office proficiency

Loan maintenance & settlements

Stakeholder liaison

Problem solving

Education

RG146 Tier 2 (credit) RG206

Tools

Ultracs/Nextgen

Job description

Support end-to-end lending operations, ensuring accurate processing and great member service across loans and settlements.

About BankVic

BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our values: Together, Honest, and Brave.

As a smaller bank, we offer something bigger — personal service, meaningful relationships, and real impact. We focus on individuals, tailoring support to help each person achieve their goals.

Our size also means broader opportunities for our people. You’ll gain exposure across the organisation and be part of work that matters.

If you're looking for more than just a job, if you want purpose, connection, and the chance to make a difference, BankVic is your smaller bank of bigger opportunity.

The Role

As a Lending Operations Consultant, you will provide end-to-end administrative support for BankVic’s secured and unsecured lending, ensuring accurate and timely processing of settlements, discharges, and post-funding activities. You’ll ensure compliance, provide great member service, and promote lending solutions while working both independently and as part of a collaborative team.

Key responsibilities

• Prepare and process lending documents in line with approved credit decisions
• Coordinate mortgage instructions and settlements with solicitors and service providers
• Manage loan drawdowns, post-approval activities, and settlements processing
• Liaise with internal teams and external stakeholders to ensure timely funding outcomes
• Support discharges, variations, and loan maintenance activities
• Ensure compliance with policies, procedures, and regulatory requirements while delivering strong member outcomes

Who we’re looking for

• RG146 Tier 2 certified with RG206 (credit) requirements
• Demonstrated experience across lending operations, settlements, or loan processing within banking and financial services
• Strong understanding of end-to-end loan funding and settlement processes (PEXA/conveyancing highly regarded)
• Customer-focused, with proven experience delivering quality member service
• Highly organised with strong attention to detail and problem-solving capability
• Exposure to Loan Origination systems (e.g. Ultracs/Nextgen) is advantageous, though not essential
• Proficient in MS Office, including Word, Outlook and Excel.
• Motivated to learn, grow, and build a career in lending operations

What we can offer

• Discounts and savings off a range of our products and services.
• Access to additional five days of leave.
• Ambulance Victoria Membership.
• Employee assistance program.
• 2 days paid volunteer leave.Generous parental leave provisions.
• Ongoing professional development with access to study leave.
• Reward and recognition program.

At BankVic, we believe that diversity and inclusion make us stronger.

We value the unique perspectives and experiences each person brings to our team. If you require any support or adjustments during the recruitment process, please let us know, we're here to help make your application experience as smooth as possible.

Even if you don’t meet every requirement listed, we encourage you to apply. Your potential and passion matter just as much as your qualifications, and you might be exactly who we’re looking for.

Ifyou’reseekingtomakeadifferenceandfindpurposeinyour work, it’s time to join us atBankVic.

Applications close Sunday 15 November, 2026 (although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).

Note: as part of our recruitment process, we require successful candidates to undertake background checks.