Relationship Manager

BankVic; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts and savings on products

Five extra days of leave

Ambulance Victoria Membership

Employee assistance program

Volunteer leave (2 days)

Parental leave provisions

Study leave

Rewards program

Job summary

BankVic seeks a proactive Relationship Manager to build and nurture member and partner relationships across Victoria and beyond. You will represent BankVic at partner sites and community events, driving conversations that create lending opportunities while delivering tailored financial guidance.

The role requires regular travel including interstate and regional travel, with some after-hours work. You’ll collaborate with colleagues to support campaigns, referrals and member engagement while

Qualifications

• Experience in banking, financial services or relationship management.
• Business-related qualification or equivalent experience.
• RG146 Tier 2 certification, or willingness to undertake the required training.
• Understanding of the financial services regulatory environment, including AFSL and ACL obligations and privacy requirements.
• Experience and confidence in public speaking and presenting to individuals and groups with different needs and levels of financial knowledge.
• Strong member and customer focus, with the ability to build trusted relationships.
• Strong problem-solving and communication skills, with the ability to navigate challenging situations and work collaboratively.

Responsibilities

• Visit core partner sites, including hospitals and police stations, to deliver new recruit presentations and connect with new and existing members.
• Manage onsite visits and identify opportunities to connect members with relevant BankVic products and services.
• Support marketing campaigns, product launches and member engagement activities.
• Manage referrals and associated administration.
• Participate in community initiatives and support BankVic’s member charities.

Skills

Banking/Financial services experience

Relationship management

Business development

Education

Business-related qualification or equivalent experience

Job description

Build strong member relationships, represent BankVic in the community and help create meaningful lending opportunities.

02nd November, 2026

About BankVic:
BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our values: Together, Honest, and Brave.
As a smaller bank, we offer something bigger — personal service, meaningful relationships, and real impact. We focus on individuals, tailoring support to help each person achieve their goals.
Our size also means broader opportunities for our people. You’ll gain exposure across the organisation and be part of work that matters.
If you're looking for more than just a job, if you want purpose, connection, and the chance to make a difference, BankVic is your smaller bank of bigger opportunity.

The Role:
Reporting to the Senior Relationship Manager, you’ll build and nurture relationships with current and prospective members and member organisations, providing helpful financial conversations and support tailored to their needs.
As a BankVic ambassador, you’ll represent us at partner sites, community activities and events, helping build awareness of BankVic and creating opportunities to strengthen member relationships and grow lending opportunities.
This is a people-focused role that involves regular travel, including interstate and to regional areas, as well as some work outside normal business hours.

Key responsibilities:

• Visit core partner sites, including hospitals and police stations, to deliver new recruit presentations and connect with new and existing members.
• Manage onsite visits and identify opportunities to connect members with relevant BankVic products and services.
• Support marketing campaigns, product launches and member engagement activities.
• Manage referrals and associated administration.
• Participate in community initiatives and support BankVic’s member charities.

What you’ll bring:

• Relevant experience in banking, financial services, relationship management, business development or a related environment.
• A business-related qualification or equivalent relevant experience.
• RG146 Tier 2 certification, or a willingness to undertake the required training.
• An understanding of the financial services regulatory environment, including AFSL and ACL obligations and privacy requirements, or the ability to develop this knowledge.
• Experience and confidence in public speaking and presenting to individuals and groups with different needs and levels of financial knowledge.
• A strong member and customer focus, with the ability to build trusted relationships.
• Strong problem-solving and communication skills, with the ability to navigate challenging situations and work collaboratively.

What we can offer:

• Discounts and savings off a range of our products and services.
• Access to additional five days of leave.
• Ambulance Victoria Membership.
• Employee assistance program.
• 2 days paid volunteer leave.
• Generous parental leave provisions.
• Ongoing professional development with access to study leave.
• Reward and recognition program.

At BankVic, we believe that diversity and inclusion make us stronger.

We value the unique perspectives and experiences each person brings to our team. If you require any support or adjustments during the recruitment process, please let us know, we're here to help make your application experience as smooth as possible.

Even if you don’t meet every requirement listed, we encourage you to apply. Your potential and passion matter just as much as your qualifications, and you might be exactly who we’re looking for.

Ifyou’reseekingtomakeadifferenceandfindpurposeinyour work, it’s time to join us atBankVic,

Applications close COBWednesday, 2 December 2026(although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).

Note: as part of our recruitment process, we require successful candidates to undertake background checks.