Senior Business Analyst

BankVic; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Discounts and savings on products and

Five days of additional leave

Ambulance Victoria Membership

Employee assistance program

2 days paid volunteer leave

Generous parental leave provisions

Ongoing professional development with

Job summary

BankVic, a member-owned bank serving police, emergency, and health workers, seeks a Senior Business Analyst to drive strategic business and technology initiatives. You will lead discovery, map processes, define requirements, and collaborate across stakeholders to deliver value while ensuring regulatory alignment.

You’ll work with business teams, technology partners, and vendors to shape target-state processes and enable smooth transitions, fostering strong relationships and delivering actionable

Qualifications

• Proven business analysis experience, preferably in banking/financial services.
• Strong stakeholder engagement, facilitation, and influencing skills to drive outcomes.
• Experience gathering requirements, mapping current/future processes, and translating needs to solutions.

Responsibilities

• Lead discovery activities and workshops to gather requirements and align stakeholders.
• Analyze current-state processes, systems, and capabilities for improvements.
• Create requirements, process maps, business cases, impact assessments, and change plans.
• Conduct impact assessments across people, processes, systems, risk and compliance.
• Build relationships with stakeholders and manage competing priorities throughout projects.
• Partner with business teams, tech experts, and vendors to ensure aligned solutions.
• Support delivery and adoption of change initiatives and target-state processes.

Skills

Stakeholder engagement

Facilitation

Requirements gathering

Process mapping

Analytical thinking

Digital/automation projects

Banking domain knowledge

Autonomy in delivery

Education

Business/IS/Finance degree

CBAP certification

Job description

The opportunity:

As a Senior Business Analyst, you'll play a pivotal role in delivering strategic business and technology initiatives that support our growth and enhance the experience of our members and employees. Working closely with stakeholders across the organisation, you'll lead discovery activities, analyse complex business challenges, define requirements, and help deliver solutions that create meaningful business value. You'll bring a consultative approach, strong stakeholder management skills, and the ability to translate business needs into actionable outcomes.

What you’ll be doing:

• Lead discovery activities and facilitate workshops to gather requirements, align stakeholders, and define future-state solutions.


• Analyse and map current-state processes, systems, and capabilities, identifying opportunities for improvement and transformation.


• Develop high-quality business analysis and change artefacts, including requirements, process maps, business cases, impact assessments, and change plans.


• Conduct impact assessments to evaluate short and long-term impacts across people, processes, systems, risk, and compliance.


• Build strong stakeholder relationships, managing competing priorities and driving alignment throughout the project lifecycle.


• Partner with business teams, technology experts, and vendors to ensure solutions meet business objectives, customer needs, and regulatory requirements.


• Support the successful delivery and adoption of change initiatives, helping to define target-state processes and enable smooth business transitions.

Who we are looking for:

We're looking for a Senior Business Analyst who combines strong business analysis expertise with exceptional stakeholder engagement skills. You'll be a confident facilitator who can build trusted relationships, challenge assumptions, and translate complex business needs into practical solutions.

You’ll bring:

• Proven Business Analyst experience, ideally within banking and/or financial services.


• Strong stakeholder engagement, facilitation, and influencing skills, with the ability to build consensus and drive outcomes across diverse groups.


• Experience gathering and analysing requirements, mapping current and future-state processes, and translating business needs into effective solutions aligned with business and technology strategies.


• Strong analytical skills, with the ability to interpret information from stakeholders, data, systems, and documentation to identify opportunities and solve complex business challenges.


• Experience delivering digital, automation, integration, data, or process improvement initiatives.


• In-depth expertise across several domains of Banking industry products, services, processes, and supporting technology platforms and systems.


• The ability to work autonomously, manage competing priorities, and communicate effectively with both business and technical stakeholders.


• Relevant tertiary qualifications in Business, Information Systems, Finance, or a related discipline.


• Professional certification such as Certified Business Analysis Professional (CBAP).

What we can offer:

• Discounts and savings off a range of our products and services.


• Access to additional five days of leave.


• Ambulance Victoria Membership.


• Employee assistance program.


• 2 days paid volunteer leave.


• Generous parental leave provisions.


• Ongoing professional development with access to study leave.


• Reward and recognition program.

About BankVic:

BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our values: Together, Honest, and Brave.

As a smaller bank, we offer something bigger — personal service, meaningful relationships, and real impact. We focus on individuals, tailoring support to help each person achieve their goals.

Our size also means broader opportunities for our people. You’ll gain exposure across the organisation and be part of work that matters.

If you're looking for more than just a job, if you want purpose, connection, and the chance to make a difference, BankVic is your smaller bank of bigger opportunity.

At BankVic, we believe that diversity and inclusion make us stronger.

We value the unique perspectives and experiences each person brings to our team. If you require any support or adjustments during the recruitment process, please let us know, we're here to help make your application experience as smooth as possible.

Even if you don’t meet every requirement listed, we encourage you to apply. Your potential and passion matter just as much as your qualifications, and you might be exactly who we’re looking for.

Ifyou’reseekingtomakeadifferenceandfindpurposeinyour work, it’s time to join us atBankVic.

Applications close Tuesday, 10 November 2026 (although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).

Note: as part of our recruitment process, we require successful candidates to undertake background checks.

BankVic are managing this opportunity in-house, so we kindly ask that recruitment agencies do not share unsolicited applications or contact the hiring manager.