Leisure Centre Member Services Specialist

Belgravia Health and Leisure Group Pty Ltd; Burpengary; Sur place; AUD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Free facility access

Résumé du poste

Belgravia Leisure seeks a Customer Service Officer at Burpengary Regional Aquatic & Leisure Centre to deliver first-class service to members and visitors. You will handle reception duties, sales, bookings and enrolments, and promote services with a friendly, energetic approach.

The role involves cash handling, POS transactions and daily centre operations. Flexibility to work across early mornings, weekdays and weekends is required.

Qualifications

• Positive, friendly, helpful and energetic work style.
• Computer literacy and familiarity with software packages and POS systems.
• Experience in the leisure industry is desirable.
• Current First Aid Certificate (Workplace Level 2).
• Current CPR Certificate.
• Blue card.

Responsabilités

• Provide excellent customer service to all customers, both in person and over the telephone.
• Apply sound cash handling principles and use of Point of Sale (POS) systems.
• Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews.
• Promote the centre’s services and programs to customers and accept bookings and enrolments.
• Develop and maintain good working relations with customers.
• Promote and exercise good public relations at all times.
• Opening/closing of the centre in accordance with security and safety procedures.

Connaissances

Customer service

POS & IT skills

Leisure industry

First Aid (WSL 2)

CPR

Blue Card

Outils

POS systems

Description du poste

Belgravia Leisure seeks a Customer Service Officer at Burpengary Regional Aquatic & Leisure Centre to deliver first-class service to members and visitors. You will handle reception duties, sales, bookings and enrolments, and promote services with a friendly, energetic approach.

The role involves cash handling, POS transactions and daily centre operations. Flexibility to work across early mornings, weekdays and weekends is required.