Legal Receptionist/ Admin

Your GM Pty Ltd; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Your GM Pty Ltd in Brisbane is seeking a Legal Receptionist / Administrator to join our professional services team. You will be the first point of contact for clients, visitors and stakeholders, delivering a warm, efficient and professional experience.

This role combines reception duties with administrative support for lawyers, including filing, scheduling, billing support and office coordination, in a busy, collaborative practice.

Qualifications

• Previous experience in reception, administration or a client-facing role.
• Experience in a law firm or professional services environment, although this is not essential.
• Excellent verbal and written communication skills.
• A warm, confident and professional approach to client service.
• Strong organisational skills and the ability to manage competing priorities.
• Proficiency in Microsoft Office, Outlook and Teams.
• Experience with legal practice management software will be highly regarded.
• Exposure to billing, invoicing or legal file management would be advantageous.
• A high level of discretion and confidentiality.
• A proactive attitude, attention to detail and willingness to learn.
• Reliability, initiative and a positive, team-oriented mindset.

Responsibilities

• Welcome clients, visitors and stakeholders, providing a professional and friendly first impression.
• Manage incoming calls, emails and general enquiries.
• Coordinate meeting rooms, appointments and client hospitality.
• Maintain a welcoming, organised and professional reception environment.
• Assist with opening and closing client files, document preparation and electronic filing.
• Provide administrative support to lawyers and other team members.
• Assist with billing, invoicing and general accounts administration.
• Coordinate incoming and outgoing correspondence, mail and couriers.
• Maintain accurate client records and information within practice management systems.
• Assist with office supplies, facilities and general office coordination.
• Support client events, team activities and business development initiatives.
• Identify opportunities to improve administrative processes and office efficiency.

Skills

Reception

Administration

Client service

Microsoft Office

Law firm experience

Tools

Practice management software

Job description

Full-Time | Brisbane | Professional Services

Are you a highly organised, personable and proactive individual who enjoys being at the heart of a busy office?

We are seeking a Legal Receptionist / Administrator to join the team.

This is an excellent opportunity for someone who takes pride in delivering exceptional client service, enjoys variety in their working day and wants to develop their career within the legal industry.

About the Role

As the first point of contact for clients, visitors and stakeholders, you will play an important role in creating a professional and welcoming environment.

This is more than a traditional reception position. You will support the day-to-day operations of the practice, assist legal professionals with administrative tasks and contribute to the smooth running of a busy, collaborative office.

Key Responsibilities

• Welcome clients, visitors and stakeholders, providing a professional and friendly first impression.
• Manage incoming calls, emails and general enquiries.
• Coordinate meeting rooms, appointments and client hospitality.
• Maintain a welcoming, organised and professional reception environment.
• Assist with opening and closing client files, document preparation and electronic filing.
• Provide administrative support to lawyers and other team members.
• Assist with billing, invoicing and general accounts administration.
• Coordinate incoming and outgoing correspondence, mail and couriers.
• Maintain accurate client records and information within practice management systems.
• Assist with office supplies, facilities and general office coordination.
• Support client events, team activities and business development initiatives.
• Identify opportunities to improve administrative processes and office efficiency.

About You

We are looking for someone with a bright, engaging personality, a strong work ethic and a genuine enthusiasm for helping others.

Ideally, you will bring:

• Previous experience in reception, administration or a client-facing role.
• Experience in a law firm or professional services environment, although this is not essential.
• Excellent verbal and written communication skills.
• A warm, confident and professional approach to client service.
• Strong organisational skills and the ability to manage competing priorities.
• Proficiency in Microsoft Office, Outlook and Teams.
• Experience with legal practice management software will be highly regarded.
• Exposure to billing, invoicing or legal file management would be advantageous.
• A high level of discretion and confidentiality.
• A proactive attitude, attention to detail and willingness to learn.
• Reliability, initiative and a positive, team-oriented mindset.

Why Apply?

This is an opportunity to join a progressive legal practice that values its people and recognises the importance of a positive workplace culture.

You can expect:

• A competitive salary package based on experience.
• A full-time position in a modern Brisbane office.
• Supportive and approachable leadership.
• A collaborative, welcoming and professional team.
• Exposure to different areas of legal practice and business operations.
• Opportunities for professional development and career progression.
• A workplace that values initiative, fresh ideas and work-life balance.