Legal Front Desk & Client Experience Coordinator

Fallu McMillan Lawyers; Ipswich City; On-site; AUD 50,000 - 60,000; Full time

Job summary

Fallu McMillan Lawyers in Ipswich is seeking a well-presented receptionist to join our busy team. You will be the first point of contact for clients and associates, greeting visitors and handling inquiries with professionalism and confidentiality.

Key duties include front desk reception, calendar management, general administration, receipting payments, and routine housekeeping. The successful candidate will have strong communication skills, a mature, confident demeanour, and the ability to work

Qualifications

• Previous reception or customer service experience.
• Excellent written and oral communication skills.
• Mature, self-confident and professional demeanour with the ability to work effectively under pressure.
• Accurate data entry and keyboard skills with attention to detail.
• Ability to show patience and empathy.

Responsibilities

• Front desk reception - meeting and greeting clients and associates both in person and on the phone; taking detailed and accurate messages and directing calls;
• Maintaining calendars and scheduling appointments;
• Administration duties - filing, scanning, photocopying, attending to incoming and outgoing mail; creating and managing files and database; providing general administration support to other staff;
• Receipting payments;
• Housekeeping tasks.

Skills

Reception experience

Customer service

Communication skills

Data entry

Teamwork

Job description

Fallu McMillan Lawyers in Ipswich is seeking a well-presented receptionist to join our busy team. You will be the first point of contact for clients and associates, greeting visitors and handling inquiries with professionalism and confidentiality.

Key duties include front desk reception, calendar management, general administration, receipting payments, and routine housekeeping. The successful candidate will have strong communication skills, a mature, confident demeanour, and the ability to work