Legal Assistant (Superannuation & Insurance)

Maurice Blackburn; Melbourne; On-site; AUD 48,000 - 68,000; Full time

Benefits offered by this job

Hybrid flex working model

Salary Continuance & Life Insurance

End of Year leave

Job summary

Maurice Blackburn in Melbourne is seeking a Legal Assistant to join the Super & Insurance Claims team on a 12-month fixed-term contract. The role supports a Law Clerk with end-to-end management of superannuation and insurance claims, with potential secondment if already within the practice.

This role offers a chance to develop skills in a specialist practice area and to work in a collaborative, supportive environment.

Qualifications

• Experience in a superannuation or insurance claims role, or as a Legal Assistant in a plaintiff litigation practice (advantageous).
• Strong written and verbal communication skills.
• Excellent customer service abilities and ability to support clients through challenging situations.

Responsibilities

• Manage the administration of claims files, including preparing correspondence, reviewing files regularly and keeping accurate records.
• Be the first point of contact for client enquiries, and liaise with super funds, insurers, medical professionals and other stakeholders to progress matters.
• Chase medical reports, insurer documentation and information from clients and legal representatives to meet team and file deadlines.
• Draft accounts, follow up payments, request cheques and maintain disbursement spreadsheets.
• Manage appointments, diaries and schedules for the team.
• Draft, type, track and collate correspondence and documents.
• Work collaboratively with other legal assistants and contribute to a safe working environment.

Skills

Customer service

Communication

Time management

Teamwork

Autonomy

Tools

MS Word

Excel

Outlook

Job description

Company Description

We welcome fearless thinkers.

For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.

We work on real cases, achieving important and positive results in real people’s lives, which is why we are one of Australia’s most respected law firms. Maurice Blackburn, experience you can count on.

About the role

Our Melbourne Super & Insurance Claims team is looking for a Legal Assistant to join the team on a 12 month fixed term contract. The successful candidate can work either full-time or 4 days per week. You’ll provide high-quality administrative and legal support to a Law Clerk across the end-to-end management of superannuation and insurance claims, helping people through some of the most difficult times in their lives.

This is a great opportunity to build your skills in a specialist practice area. If you’re already part of the Super & Insurance practice, this role may be offered as a secondment.

What you’ll do

• Manage the administration of claims files, including preparing correspondence, reviewing files regularly and keeping accurate records.
• Be the first point of contact for client enquiries, and liaise with super funds, insurers, medical professionals and other stakeholders to progress matters.
• Chase medical reports, insurer documentation and information from clients and legal representatives to meet team and file deadlines.
• Draft accounts, follow up payments, request cheques and maintain disbursement spreadsheets
• Manage appointments, diaries and schedules for the team.
• Draft, type, track and collate correspondence and documents.
• Work collaboratively with other legal assistants and contribute to a safe working environment.

What you’ll bring

• Experience in a superannuation or insurance claims role, or as a Legal Assistant in a plaintiff litigation practice (advantageous).
• Knowledge of superannuation, insurance or personal injury processes (desirable).
• Excellent customer service skills, including the ability to support clients through challenging. situations and manage expectations.
• Strong written, verbal and interpersonal communication skills.
• Competence in Microsoft Word, Excel and Outlook.
• Excellent organisation, attention to detail and the ability to multi-task.
• The ability to work autonomously and as part of a team, with enthusiasm and initiative.
• Alignment with the purpose, values and culture of Maurice Blackburn.

Team MB Benefits:

• Ongoing coaching and career development opportunities
• End of Year leave, 1 day first year, 4 days after 2 years
• Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and $299 reimbursement
• 22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy
• Rewards and recognition platform with fitness, retail, and entertainment discounts
• A hybrid flex working model
• Salary Continuance & Life Insurance
• 17.5% Annual Leave Loading

… just to name a few. *T's & C's apply

Our shared values represent what we stand for and guide how we act, with Courage; Compassion; Collaboration; Fairness and Tenacity.

We love that you have a life outside of work and we’re happy to support yours. We provide you a safe, supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive. Here we are committed to creating a diverse and inclusive culture, enriched by differences in ethnicity, gender, sexual orientation, gender identity, disability, religion, age and family arrangements. Applications from First Nations People are encouraged.

Are you ready to join us on a journey to extend access to justice to more Australians, in an organisation and role in which every action you take makes a difference?

Additional Information

Our Circle Back Initiative partnership means we’re committed to responding to every applicant.

Please note that all successful candidates will be required to undergo background checks as part of our commitment to maintaining a safe and compliant workplace