Leasing Assistant - Residential

HR Staff n' Stuff; City of Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Birthday leave

Career progression opportunities

Ongoing training and mentoring

Job summary

HR Staff n' Stuff in Melbourne is seeking a motivated Leasing Assistant to join our Residential Property Management team. This fast-paced role focuses on leasing residential properties for RRPs while delivering outstanding service to renters and providers.

You will coordinate inspections, support leasing activities, process applications, and help maintain accurate records in a compliant, client‑focused environment. Training and mentoring are provided to develop your real estate career.

Qualifications

• Certificate IV in Real Estate Practice (or working towards it).
• A current driver's licence and reliable vehicle.
• A current Police Check (or willingness to obtain one).
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• High attention to detail and a proactive attitude.
• Ability to work both independently and as part of a team.

Responsibilities

• Conducting open for inspections and private inspections.
• Coordinating and preparing weekday and Saturday inspection schedules.
• Managing keys for inspections, including key sign-in and sign-out procedures.
• Responding to email and telephone enquiries within 24 hours.
• Assisting with renter application processing, reference checks and document verification.
• Supporting Property Managers with leasing administration and general team assistance.
• Ordering property photography and virtual furniture services when required.
• Assisting with preparation of condition reports and incoming inspection documentation.
• Maintaining accurate records and ensuring compliance with relevant legislation and company procedures.
• Developing positive relationships with renters, Residential Rental Providers and contractors.
• Monitoring local market activity and maintaining a strong understanding of rental market trends.
• Upholding professional presentation standards and representing the business positively at all times.

Skills

Organisational skills

Time management

Communication

Interpersonal skills

Teamwork

Education

Certificate IV in Real Estate Practice

Job description

We are one of Melbourne's most reputable and active real estate agencies, celebrating over 100 years! with a team of over 80 people, many of whom have been with us for over 20 years!

We are proud of the way we invest in our people, providing mentoring, development, support and career opportunities. We have a welcoming, warm, inclusive and empowering culture which is why our people stay with us.

About the role

We are seeking a motivated and professional Leasing Assistant to join our Residential Property Management team.

This is a varied and fast-paced role focused on the successful leasing of residential properties on behalf of Residential Rental Providers (RRPs) while delivering exceptional service to both rental providers and renters.

Working closely with our Property Management team, you will play an important role in coordinating inspections, processing applications, supporting leasing activities and ensuring a positive customer experience throughout the leasing process.

Previous experience in real estate or administration is desirable but not essential. This is an excellent opportunity for someone looking to take the first step in their real estate career, with comprehensive training, mentoring and ongoing support provided to help you develop your skills and build a successful future in the industry.

Key responsibilities include:

• Conducting open for inspections and private inspections
• Coordinating and preparing weekday and Saturday inspection schedules
• Managing keys for inspections, including key sign-in and sign-out procedures
• Responding to email and telephone enquiries within 24 hours
• Assisting with renter application processing, reference checks and document verification
• Supporting Property Managers with leasing administration and general team assistance
• Ordering property photography and virtual furniture services when required
• Assisting with preparation of condition reports and incoming inspection documentation
• Maintaining accurate records and ensuring compliance with relevant legislation and company procedures
• Developing positive relationships with renters, Residential Rental Providers and contractors
• Monitoring local market activity and maintaining a strong understanding of rental market trends
• Upholding professional presentation standards and representing the business positively at all times

About you:

• Certificate IV in Real Estate Practice (or working towards it)
• A current driver's licence and reliable vehicle
• A current Police Check (or willingness to obtain one)
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• High attention to detail and a proactive attitude
• Ability to work both independently and as part of a team

Benefits

• Competitive salary with career progression opportunities
• Birthday leave
• Ongoing training, mentoring, and professional development
• Supportive and collaborative team environment
• Established systems and processes