Learning Experience Designer

StudentUniverse; Western Australia; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Great Place To Work Australia

LinkedIn Learning access

Staff discounts and travel perks

Career development opportunities

Employee assistance program

Global conference exposure

Job summary

Flight Centre Travel Group Australia is seeking a Learning Experience Specialist to design, deliver, and evaluate engaging learning programs that build capability across support functions. You will collaborate with stakeholders to create impactful learning solutions throughout the employee journey.

The role requires 3+ years in L&D, strong facilitation, and proficiency with tools like Articulate, Camtasia, and WalkMe.

Qualifications

• Minimum of three years' experience in learning and development, facilitation, instructional design, or a related field.
• Experience designing and delivering virtual, online, blended, and face-to-face learning solutions.
• Strong stakeholder management skills and the ability to build relationships across all levels of a business.
• Experience analysing learning needs, assessment outcomes, and program effectiveness data.
• Excellent communication and presentation skills.
• Strong organisation, project management, and time management skills.
• A passion for learning, development, and continuous improvement.
• Proficiency in Microsoft Office and learning design technologies.
• Experience with tools such as Articulate/Rise, Camtasia, SnagIt, WalkMe, and Canva.
• A Cert IV in Training and Assessment, tertiary qualification in Education, Design, Business, Human Resources, Information Technology, or a related field would be highly regarded.

Responsibilities

• Plan, design, deliver, and evaluate learning programs, content, materials, and resources that support capability development.
• Facilitate engaging virtual and face-to-face learning experiences across a range of subject matter areas.
• Analyse learning needs and develop instructional materials aligned to business objectives.
• Coordinate learning logistics, including enrolments, cancellations, communications, and program administration.
• Publish and maintain learning resources across global learning platforms.
• Collect, analyse, and report on program evaluation and assessment data to identify capability development opportunities.
• Partner with subject matter experts and stakeholders to create effective learning solutions.
• Maintain knowledge of support area systems, processes, and customer experience requirements.
• Use a range of learning technologies and design tools, including Articulate/Rise, Camtasia, SnagIt, WalkMe, and Canva.
• Identify and recommend improvements to learning products, tools, processes, and employee experiences.
• Provide learning insights and reporting to leaders and key stakeholders.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Skills

facilitation

instructional design

stakeholder management

communication

project management

Education

Cert IV in Training and Assessment

Bachelor-level qualification in Education/Design/Business/HR/IT

Tools

Articulate/Rise

Camtasia

SnagIt

WalkMe

Canva

Job description

Flight Centre Travel Group Australia is seeking a Learning Experience Specialist to design, deliver, and evaluate engaging learning programs that build capability across support functions. You will collaborate with stakeholders to create impactful learning solutions throughout the employee journey.

The role requires 3+ years in L&D, strong facilitation, and proficiency with tools like Articulate, Camtasia, and WalkMe.