Learning & Development Coordinator — Flexible Hours & Growth

Queensland Country Bank; Townsville City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Community Volunteer Leave

Employee Assistance Program (EAP)

Wellness Program

Work life balance and flexible working

Discounts on Banking products

Cultural lunches and social clubs

Job summary

Queensland Country Bank is seeking a Learning & Development Coordinator to join our People & Culture team in Townsville. This role blends training coordination, facilitation, onboarding, program creation, and collaboration with stakeholders across the organisation.

You will coordinate onboarding, design and deliver learning solutions, and contribute to capability uplift while providing guidance to leaders on development pathways.

Qualifications

• Strong understanding of training theories and instructional design principles.
• Experience designing, delivering and evaluating learning programs.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Coordinate onboarding programs to induct new employees effectively.
• Evaluate training effectiveness and identify improvement opportunities.
• Design, coordinate and deliver learning and development programs.
• Contribute to broader organisational development and capability initiatives.
• Provide professional advice to leaders on learning solutions and pathways.

Skills

Training design

Facilitation

Onboarding

Evaluation

Stakeholder engagement

Project coordination

Education

Tertiary qualification in Education, Training, Finance or similar

Job description

Queensland Country Bank is seeking a Learning & Development Coordinator to join our People & Culture team in Townsville. This role blends training coordination, facilitation, onboarding, program creation, and collaboration with stakeholders across the organisation.

You will coordinate onboarding, design and deliver learning solutions, and contribute to capability uplift while providing guidance to leaders on development pathways.