Learning and Development Officer

Department: CSNSW Academy; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Job summary

Department of Communities and Justice NSW is hiring a Learning and Development Officer (DFSV) to design and deliver training that reduces domestic, family and sexual violence across NSW. This hybrid role supports staff across NSW with classroom, on‑the‑job and online training, ensuring alignment with DFSV practices and regulatory standards.

The successful candidate will create training plans, assess progress, measure impact, and report on results, risks and improvements while collaborating with

Qualifications

• Experience delivering training programs to diverse staff
• Ability to design practical DFSV training
• Knowledge of RTO standards and regulatory requirements
• Strong written and verbal communication skills

Responsibilities

• Create and deliver practical training programs for staff in classroom, on the job, or online
• Support employees throughout their learning journey and assess progress
• Develop training plans, strategies, policies and initiatives
• Measure training effectiveness and prepare reports and recommendations
• Identify training needs and skill gaps with managers and staff
• Ensure training meets RTO standards and regulatory requirements
• Deliver quality training amidst resource or organisational changes
• Keep learners engaged and apply DFSV principles in practice
• Stay informed about DFSV practice and training regulations

Skills

Training delivery

Written communication

Interpersonal skills

Team collaboration

Education

Certificate IV in Training and Assessment

Job description

1d ago , from Department of Communities and Justice NSW

Learning and Development Officer (DFSV) – (6 x positions)

Location – Corrective Services NSW Academy (Hybrid working conditions) – Capacity to work from a variety of locations across NSW

Salary – Clerk Grade 7/8 - $116,981 - $129,492 per annum, plus superannuation and leave loading

Your role

This role designs and delivers Domestic Family and Sexual Violence (DFSV) training and specialist services, with the intent of addressing and reducing intimate partner and family violence in our communities.

What you’ll do

• Create and deliver practical training programs for staff, whether in a classroom, on the job, or online.
• Support employees throughout their learning journey and assess their progress using different tools and methods.
• Develop and put into action training plans, strategies, policies, and initiatives that have been agreed upon.
• Measure how effective training programs are, and prepare reports, briefings, and recommendations on results, risks, issues, and possible solutions.
• Work closely with managers and staff to identify training needs, skill gaps, and the best ways to build capability.
• Make sure all training meets Registered Training Organisation (RTO) standards and other legal or regulatory requirements.
• Deliver quality training programs despite challenges such as limited resources, competing priorities, and organisational change.
• Keep learners engaged and help staff apply Domestic and Family, Sexual Violence (DFSV) principles and evidence-based practices in their day‑to‑day work.
• Maintain high-quality, up-to-date, and compliant training services by staying informed about developments in DFSV practice, adult education, and training regulations.

What we’re looking for

• Knowledge of Domestic, Family and Sexual violence, behaviour change principles and risk management practices that contribute to safer communities.
• Demonstrated high level written oral and interpersonal communication skills, with the ability to engage effectively with diverse audiences.
• Demonstrated experience delivering training, learning programs or group‑based interventions to diverse audiences in a variety of learning environments.
• Relevant qualification in adult education or Certificate IV in Training and Assessment (TAE40110 or its successor) if not a willingness to obtain within 6 months of appointment.
• Must be able to work within and travel across the nominated district/s to deliver training programs and provide support to operational locations, as this is district‑based role.
• Current NSW Drivers licence and willingness to travel in the course of performing the role.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 29 October 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Claire Grundy via email - *************@correctiveservices.nsw.gov.au .

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rachel Urquhart‑Secord on 02 9354 1***or via ***************@dcj.nsw.gov.au .

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.