Learning and Development Officer

NSW Department of Communities and Justice; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible work environment

Training opportunities

Health & Wellbeing programs

Job summary

NSW Department of Communities and Justice is seeking a Learning and Development Officer (DFSV) to design and deliver DFSV training and specialist services across NSW. Hybrid work arrangements apply.

The role focuses on addressing intimate partner and family violence through practical staff training and capability-building. You will ensure courses meet RTO standards, support learners, and evaluate learning outcomes while staying current with DFSV practice and training regulations.

Qualifications

• Knowledge of Domestic, Family and Sexual violence, behaviour change principles and risk management practices that contribute to safer communities.
• Demonstrated high level written, oral and interpersonal communication skills with diverse audiences.
• Experience delivering training, learning programs or group-based interventions to diverse audiences in various learning environments.
• Certificate IV in Training and Assessment (TAE40110 or successor) or willingness to obtain within 6 months.
• Ability to work across nominated districts to deliver training and provide support to locations.
• Current NSW Driver's licence and willingness to travel.

Responsibilities

• Create and deliver practical training programs for staff in classroom, on-the-job, or online formats.
• Support employees throughout their learning journey and assess progress using various tools.
• Develop and implement training plans, strategies, policies, and initiatives.
• Measure training effectiveness and prepare reports, briefings, and recommendations.
• Collaborate with managers and staff to identify training needs and skill gaps.

Skills

DFSV knowledge

Communication skills

Stakeholder engagement

Education

Certificate IV in Training and Assessment

Job description

Learning and Development Officer (DFSV) – (6 x positions) Location – Corrective Services NSW Academy (Hybrid working conditions) – Capacity to work from a variety of locations across NSW Employment type – 6 x Full-Time Ongoing positions available Salary – Clerk Grade 7/8 - $116,981 - $129,492 per annum, plus superannuation and leave loading

Your role

This role designs and delivers Domestic Family and Sexual Violence (DFSV) training and specialist services, with the intent of addressing and reducing intimate partner and family violence in our communities.

What you’ll do

• Create and deliver practical training programs for staff, whether in a classroom, on the job, or online.
• Support employees throughout their learning journey and assess their progress using different tools and methods.
• Develop and put into action training plans, strategies, policies, and initiatives that have been agreed upon.
• Measure how effective training programs are, and prepare reports, briefings, and recommendations on results, risks, issues, and possible solutions.
• Work closely with managers and staff to identify training needs, skill gaps, and the best ways to build capability.
• Make sure all training meets Registered Training Organisation (RTO) standards and other legal or regulatory requirements.
• Deliver quality training programs despite challenges such as limited resources, competing priorities, and organisational change.
• Keep learners engaged and help staff apply Domestic and Family, Sexual Violence (DFSV) principles and evidence-based practices in their day‑to‑day work.
• Maintain high‑quality, up‑to‑date, and compliant training services by staying informed about developments in DFSV practice, adult education, and training regulations.

What we’re looking for

• Knowledge of Domestic, Family and Sexual violence , behaviour change principles and risk management practices that contribute to safer communities.
• Demonstrated high level written oral and interpersonal communication skills, with the ability to engage effectively with diverse audiences.
• Demonstrated experience delivering training, learning programs or group‑based interventions to diverse audiences in a variety of learning environments.
• Relevant qualification in adult education or Certificate IV in Training and Assessment (TAE40110 or its successor) if not a willingness to obtain within 6 months of appointment.
• Must be able to work within and travel across the nominated district/s to deliver training programs and provide support to operational locations, as this is district‑based role.
• Current NSW Drivers licence and willingness to travel in the course of performing the role.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 29 October 2026 at 11:59pm AEST.

Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Claire Grundy via email - [e-mail] . If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rachel Urquhart‑Secord on 02 9354 1624 or via [e-mail] .

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website.