Senior Learning & Development Facilitator (Custodial)

NSW Department of Communities and Justice; Sydney; On-site; AUD 133,000 - 162,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing programs

Job summary

NSW Department of Communities and Justice is seeking a Senior Learning & Development Facilitator (Custodial) at the Eastwood Campus. The role leads the design, development and delivery of learning programs to build staff capability within the Custodial Training Unit.

You will partner with managers to identify skill gaps, deliver practical training, and mentor staff while ensuring compliance with RTO standards and vocational education regulations.

Qualifications

• Experience delivering learning and assessment programs across organisational divisions.
• Ability to assess staff skills and track progression using diverse tools.

Responsibilities

• Create and deliver practical training programs that help employees build the skills and knowledge the organisation needs.
• Work with managers and staff to understand training needs, identify skill gaps, and recommend learning solutions.
• Support employees during their learning, track progress, and assess skills using different tools and methods.
• Coach and mentor staff, provide feedback, and support professional growth to promote a high-performing workplace.
• Oversee and support employees completing formal qualifications.
• Develop and implement learning plans, policies, and initiatives to ensure training services are effective and high quality.
• Measure training effectiveness, identify risks or issues, and prepare reports and recommendations for improvement.
• Ensure all training activities meet RTO standards and comply with vocational education and training regulations.

Skills

Training delivery

Education

Certificate IV in Training and Assessment (TAE40116)

Relevant vocational qualifications

Job description

Senior Learning & Development Facilitator (Custodial)

Eastwood Location – Corrective Services NSW Academy, Eastwood NSW

Position Type: Senior Assistant Superintendent (SAS) 5-Days, Talent Pool Creation Salary – $147,250 pa plus superannuation and annual leave entitlements

The Custodial Training Unit (CTU) is recruiting a Senior Learning and Development Facilitator. This is a unique and exciting opportunity to be engaged as a member of the CTU Leadership Team at CSNSW (Corrective Services NSW). Manage the design, development and delivery of quality learning and assessment programs across the Division to contribute to the achievement of performance planning objectives and develop industry specific occupational and behavioural capabilities required of staff.

What you’ll do

• Create and deliver practical training programs that help employees build the skills and knowledge the organisation needs.
• Work with managers and staff to understand training needs, identify skill gaps, and recommend the best learning solutions.
• Support employees during their learning, track their progress, and assess their skills using different tools and methods.
• Coach and mentor staff, give helpful feedback, and support their professional growth to promote a positive, respectful, and high-performing workplace.
• Oversee and support employees who are completing formal qualifications.
• Develop and implement learning plans, policies, and initiatives to ensure training services are effective and high quality.
• Measure how successful training programs are, identify risks or issues, and prepare reports and recommendations for improvement.
• Make sure all training activities meet Registered Training Organisation (RTO) standards and comply with vocational education and training regulations.

What we’re looking for

• Certificate IV in Training and Assessment (TAE40116 or its successor).
• Relevant vocational qualifications and experience in training delivery areas.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Inclusion and Diversity

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information: A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the position in Eastwood. For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

Applications close 16 October 2026 at 11:59pm AEST.

For more specific information about the role please contact Jeremy Leach, Manager of Security on 0476 855 530 or by email [e-mail]. For application enquiries or support please contact Talent Acquisition Officer Rachel Urquhart Secord by email: [e-mail]. Visit Recruitment adjustments on the DCJ website to learn more.