Learning and Capability Partner ANZ

TEEG; North Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

TEEG in North Sydney is seeking a Learning & Capability Partner to design engaging learning experiences that blend digital learning, AI-powered tools, workshops and on-the-job development. You will work with leaders to identify capability gaps, build leadership programs, and advance career pathways while coaching teams to ensure learning sticks and delivers measurable impact.

This role supports a fast-paced, multi-site retail and hospitality environment across multiple venues, shaping how

Qualifications

• Experience designing and delivering learning, capability or leadership programs in retail, hospitality, leisure or other fast-paced, multi-site environments.
• Strong facilitation, instructional design and stakeholder management skills.
• Experience creating blended learning solutions across digital, virtual and face-to-face channels.
• A qualification in Learning & Development, Education, Human Resources, Organisational Development or a related field.

Responsibilities

• Designing creative learning experiences using a blend of digital learning, AI-powered tools, workshops, performance support resources and on-the-job development.
• Partnering with leaders to identify capability opportunities and create solutions that make a real difference to team performance and guest experience.
• Building leadership programs, career pathways and succession initiatives that help great people grow their careers with us.
• Facilitating engaging and energetic learning experiences, both in person and virtually.
• Coaching leaders, trainers and subject matter experts to deliver learning that sticks.
• Exploring new technologies, learning trends and innovative approaches to continuously evolve how we learn at TEEG.
• Using data, insights and feedback to measure impact and improve learning outcomes.

Skills

Facilitation

Instructional Design

Stakeholder Management

Education

Learning & Development / HR / OD related degree

Tools

AI-powered tools

Digital learning platforms

Job description

Who is TEEG?

At TEEG, we’re behind some of the world’s most recognisable entertainment brands, including Kingpin, Timezone and Zone Bowling, with 300+ venues globally. Based in North Sydney, our Support Office is a collaborative and high‑performing environment where teams partner closely with our venues to deliver exceptional experiences - and enjoy the journey along the way.

What is the role?

Our team members are digital-first, curious and always evolving. We believe learning should be too. We're looking for a Learning & Capability Partner who embraces technology, explores new ideas and creates engaging learning experiences that connect with today's workforce and prepare them for tomorrow's opportunities.

What You’ll Be Doing

• Designing creative learning experiences using a blend of digital learning, AI-powered tools, workshops, performance support resources and on-the-job development.
• Partnering with leaders to identify capability opportunities and create solutions that make a real difference to team performance and guest experience.
• Building leadership programs, career pathways and succession initiatives that help great people grow their careers with us.
• Facilitating engaging and energetic learning experiences, both in person and virtually.
• Coaching leaders, trainers and subject matter experts to deliver learning that sticks.
• Exploring new technologies, learning trends and innovative approaches to continuously evolve how we learn at TEEG.
• Using data, insights and feedback to measure impact and improve learning outcomes.

What We’re Looking For

We're less interested in people who simply deliver training.

• Creates learning experiences that genuinely engage people and drive behaviour change.
• Understands what motivates today's workforce and translates that into learning that sticks.
• Knows how to blend technology, social learning and real-world experience to build capability.
• Creates learning experiences people actually enjoy participating in.

Ideally, You’ll Bring

• Experience designing and delivering learning, capability or leadership programs in retail, hospitality, leisure or other fast-paced, multi-site environments.
• Strong facilitation, instructional design and stakeholder management skills.
• Experience creating blended learning solutions across digital, virtual and face-to-face channels.
• A qualification in Learning & Development, Education, Human Resources, Organisational Development or a related field.

Why You’ll Love It Here

You’ll have the opportunity to shape how learning happens across a growing business, experiment with new ideas, leverage emerging technologies and make a genuine impact on the careers of thousands of team members. This isn't about maintaining learning programs. It's about reimagining them.

At TEEG, we value diversity and welcome applications from all backgrounds, abilities and identities. Together, we create stronger teams - because we’re simply better together.