Lean Transformation Analyst: Process Optimization & AI

the original; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Dining & hotel discounts

Movie ticket discounts

Seasonal perks at Thredbo

Career growth opportunities

Paid parental leave

Community & volunteering opportunities

Job summary

EVT HQ Transformation Business Analyst role to make our work simpler, faster, and safer across operations and support teams. You will apply LEAN, process & value stream mapping, and FMEA to identify waste, reduce risk and standardise how work gets done, partnering with our Data Engineering team on automation opportunities.

You will lead improvement projects, map current and future states (SIPOC and swimlanes), quantify benefits with data, and drive adoption through stakeholder engagement and

Qualifications

• Demonstrated experience applying LEAN principles in an operational environment.
• Proven skill in process mapping and value stream mapping, including facilitating workshops.
• Practical experience running FMEA and acting on the results.
• Strong analytical skills with the ability to turn data into clear recommendations.
• Excellent communication, facilitation and stakeholder management skills.
• The ability to manage multiple projects and deliver to deadlines.

Responsibilities

• Lead LEAN improvement projects from diagnosis through to implementation and benefits tracking.
• Spotting waste, bottlenecks and variation in customer-facing and back-of-house processes, and recommending practical solutions.
• Embedding standard work so improvements stick and can be repeated.
• Identifying processes that are strong candidates for automation or AI, and working with our Data Engineering team to assess feasibility.
• Creating and maintaining current-state and future-state process maps, including SIPOC and swimlane maps.
• Developing value stream maps to show value-adding and non-value-adding activities, lead times and handoffs.
• Using data, observation and time studies to quantify opportunities.
• Running FMEA to identify potential failure points, prioritise risk and track corrective and preventative actions with process owners.
• Supporting operational standards and audit programs by identifying recurring failures and root causes.
• Engaging and influencing stakeholders from frontline teams to senior leaders.
• Reporting on project progress and benefits delivered.

Skills

LEAN principles

Process mapping

Value stream mapping

FMEA

Data analysis

Stakeholder management

Communication

Workshop facilitation

Multi-project management

Education

Lean Six Sigma certification (Green Belt+)

Tools

Process mapping tools

Job description

EVT HQ Transformation Business Analyst role to make our work simpler, faster, and safer across operations and support teams. You will apply LEAN, process & value stream mapping, and FMEA to identify waste, reduce risk and standardise how work gets done, partnering with our Data Engineering team on automation opportunities.

You will lead improvement projects, map current and future states (SIPOC and swimlanes), quantify benefits with data, and drive adoption through stakeholder engagement and