Lead Service Manager, Heavy Equipment

Brandt Tractor; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Ongoing Training & Development

Great working environment

Advancement Opportunities

Employee Assistance Program

Vehicle, laptop, and phone

Competitive salary with monthly and yearly bonuses

Job summary

A leading heavy equipment dealer in Adelaide is seeking a Service Manager to oversee the service department. The successful candidate will have strong communication skills and sound mechanical knowledge, ensuring exceptional customer satisfaction and leading departmental processes. This role offers a competitive salary, leadership opportunities, ongoing training, and a supportive work environment, pivotal for business growth. Ideal for those passionate about customer service and heavy machinery.

Qualifications

• Operations and management experience would be beneficial.
• Highly motivated to provide a clean, safe, and efficient service department.
• Specialised knowledge of John Deere construction equipment or similar heavy machinery would be a value addition.

Responsibilities

• Develop and monitor effective Service Department processes for customer satisfaction.
• Create annual goals and budgets aligned with the organization's objectives.
• Schedule and assign jobs according to employee skills.
• Ensure all tools and equipment are in good working order.

Skills

Strong communication skills

Excellent time management

Sound mechanical knowledge

People leadership experience

Job description

A leading heavy equipment dealer in Adelaide is seeking a Service Manager to oversee the service department. The successful candidate will have strong communication skills and sound mechanical knowledge, ensuring exceptional customer satisfaction and leading departmental processes. This role offers a competitive salary, leadership opportunities, ongoing training, and a supportive work environment, pivotal for business growth. Ideal for those passionate about customer service and heavy machinery.