Service Operations Leader - Heavy Equipment

Hitachi Construction Machinery Australia; Emerald; On-site; AUD 140,000 - 180,000; Full time

Job summary

Hitachi Construction Machinery Australia is seeking an experienced Service Manager to lead the Emerald Service Department in Queensland. You will be fully accountable for the department's operations and financial performance, with emphasis on safety, efficiency, and customer satisfaction.

You will drive productivity across workshop and field service operations, collaborate with Parts and Administration, and mentor a team in a fast-paced environment while maintaining high safety and quality

Qualifications

• Experience leading a service department in a heavy equipment environment.
• Strong leadership and team development skills.
• Proven ability to drive safety, productivity and customer satisfaction.

Responsibilities

• Lead Emerald Service Department across workshop and field operations.
• Mentor and develop team while ensuring safety and quality standards.

Skills

Service management

Leadership

Safety management

Workshop operations

Job description

Hitachi Construction Machinery Australia seeks an experienced Service Manager to lead the Emerald Service Department in Queensland. The role has full accountability for the department's operational and financial performance, including safety, labour recovery, WIP and customer satisfaction.

You will drive productivity across workshop and field service operations, collaborate with Parts and Administration, and mentor a team in a fast-paced environment while maintaining high safety and quality

Service Operations Leader - Heavy Equipment Emerald, QLD, AU