Lead Concierge: Elevate Workplace Guest Experience

First Contact Pty Ltd; Sydney; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Rewards program

Learn & develop

Wellbeing support

Evenings & weekends off

Résumé du poste

First Contact Pty Ltd is seeking an Executive Concierge to lead the day-to-day service at 10 Shelley Street in Sydney. You will be visible, build relationships with occupiers and partners, and ensure a warm, professional welcome for every arrival.

Working with the Head Concierge at 1 Shelley Street, you’ll coordinate access, support meetings and events, and keep the precinct running smoothly. This hands-on role suits people who enjoy responsibility and attentive service in a premium workplace.

Qualifications

• Experience in a hotel, premium hospitality, or corporate concierge environment.
• Strong organisation and calm under changing plans.
• Comfortable using visitor management systems and access procedures.

Responsabilités

• Lead the daily concierge service at 10 Shelley Street, setting a warm and professional tone.
• Work alongside the key tenant’s team at the shared lobby desk, communicating clearly and supporting each other through the day.
• Welcome visitors, manage check-ins through the visitor management system and coordinate access in line with the client’s procedures.
• Get to know the occupiers, building team and service partners, and respond to what they need.
• Keep communication flowing with the Head Concierge at 1 Shelley Street.
• Support meetings, events and precinct activities, from planning through to delivery.
• Spot issues early, follow them through and keep the building looking and running at its best.

Description du poste

First Contact Pty Ltd is seeking an Executive Concierge to lead the day-to-day service at 10 Shelley Street in Sydney. You will be visible, build relationships with occupiers and partners, and ensure a warm, professional welcome for every arrival.

Working with the Head Concierge at 1 Shelley Street, you’ll coordinate access, support meetings and events, and keep the precinct running smoothly. This hands-on role suits people who enjoy responsibility and attentive service in a premium workplace.