Lead Care Coordinator – NDIS SIL Services

Hope and Care Community Services; Morayfield; On-site; AUD 70,000 - 90,000; Full time

Job summary

Hope and Care Community Services in Morayfield, QLD, is seeking a Care Coordinator to oversee service delivery across SIL homes in Brisbane’s Northside, ensuring safety, high-quality supports, and alignment with NDIS Practice Standards.

You’ll lead and support staff, coordinate participant intakes and transitions, manage documentation and incidents, and build strong relationships with participants and families to deliver person-centred supports.

Qualifications

• Experience coordinating services in NDIS, healthcare, or community services.
• Organised, proactive, and able to manage multiple priorities.
• Understand NDIS Practice Standards, compliance and service delivery requirements.
• Passionate about delivering high-quality, person-centred supports.

Responsibilities

• Coordinate service delivery across SIL homes to ensure consistent, high-quality supports.
• Support participant intakes, transitions, admissions and exits.
• Conduct site visits to ensure compliance, safety, and service quality standards are maintained.
• Lead and support staff through supervision, training, and performance management.
• Maintain compliance incidents reporting, documentation, and Participant records.
• Build and maintain strong relationships with Participants, families, and key stakeholders.

Skills

NDIS coordination

Leadership

Communication

Job description

Hope and Care Community Services in Morayfield, QLD, is seeking a Care Coordinator to oversee service delivery across SIL homes in Brisbane’s Northside, ensuring safety, high-quality supports, and alignment with NDIS Practice Standards.

You’ll lead and support staff, coordinate participant intakes and transitions, manage documentation and incidents, and build strong relationships with participants and families to deliver person-centred supports.